Retail Customer Service Assistant

advancedwebventures; United Kingdom; On-site; GBP 21,000 - 25,000; Full time

Job summary

A leading retail company in the United Kingdom is seeking a Customer Service Assistant to ensure customer satisfaction and safety while serving in a fast-paced environment. You do not need previous experience, as training will be provided. Your responsibilities include preparing food and beverages, managing stock, and fostering a welcoming space for customers. Benefits include flexible hours, career progression, and various wellbeing perks.

Benefits

Flexible hours

Career progression

Paid holiday

25% discount on in store goods

Access to wellbeing services

Competitive pay rates

Pension scheme

Qualifications

• Energized by working in a collaborative team setting.
• No prior retail experience required, training will be provided.

Responsibilities

• Ensure safety protocols are adhered to at all times.
• Serve customers efficiently and effectively.
• Prepare and serve food and drink items.
• Manage stock and deliver items.
• Support promotions and loyalty schemes.
• Perform cleaning duties throughout the store.

Skills

Customer service passion

Teamwork

Ability to work in a fast-paced environment

Job description

About Bp Retail

We want to be the first choice for our customers now and in the future. We are at the heart of customer facing roles and at the forefront of an ever-changing market, supporting our customers with all their needs.

Customer Service Assistant

What You Get

• Flexible hours
• Career progression
• Paid holiday
• 25% discount on in store goods *exclusions apply
• Access to the Retail Trust (24/ 7 online GP, financial and wellbeing services)
• Wellbeing benefits (Headspace app, Thrive and Employee Assistance Programme)
• Shopping and leisure discounts
• Free barista style hot drinks
• Family leave
• Competitive pay rates
• Pension scheme
• Share save scheme
• Find out more about our benefits here

What We Are Looking For

Individuals with a passion for customer service and who are energised by working together as a collaborative team within a fast-paced retail environment. We don't expect all who apply to have previous retail experience, as you will be provided with online and on the job training to support you to develop the skills and capabilities you will need to perform your role at bp.

What You Will Be Responsible For

• Making sure that safety of yourself, your colleagues, and the customer, in line with bp policies and procedures, is your top priority
• Serving customers efficiently, ensuring their needs are met promptly and effectivelyFostering a positive and inclusive work environment, in line with bp beliefs
• Preparing and serving food and drink items from our Wild Bean Café
• Taking in deliveries, replenishing stock and stock management tasks
• Being proactive with supporting bp's offers, promotions and bp loyalty scheme
• Carrying out cleaning duties in all aspects of the store, facilities, and forecourt

How to apply

Simply click on apply and have an up-to-date CV ready!

You can find out more about bp retail here.

Applicants welcome from 16+