Retail Customer Experience Specialist

Dobbies Garden Centres Ltd; United Kingdom; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading garden centre retailer is seeking Retail Customer Advisors to enhance customer experience across its stores. Responsibilities include assisting customers, driving sales, and maintaining store standards. Ideal candidates will have a passion for customer service, experience in a team, and thrive in high-paced environments. The role offers generous benefits such as annual leave, store discounts, and access to wellness resources. Join a dedicated team committed to celebrating success and gardening.

Benefits

Generous annual leave

50% discount in Restaurants

Financial wellbeing support

Employee wellbeing platform

Access to development programmes

Qualifications

• Passion for delivering a great customer experience.
• Experience in a customer-facing role.
• Ability to work in a busy, fast-paced environment.

Responsibilities

• Provide great customer service and assist with transactions.
• Drive sales through customer interactions.
• Maintain cleanliness and uphold store standards.

Skills

Customer service skills

Teamwork

Product knowledge

Time management

Job description

A leading garden centre retailer is seeking Retail Customer Advisors to enhance customer experience across its stores. Responsibilities include assisting customers, driving sales, and maintaining store standards. Ideal candidates will have a passion for customer service, experience in a team, and thrive in high-paced environments. The role offers generous benefits such as annual leave, store discounts, and access to wellness resources. Join a dedicated team committed to celebrating success and gardening.