Retail Customer Experience Specialist

Dobbies Garden Centres Ltd; Hungerford; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading garden retailer in Hungerford is seeking a Retail Customer Advisor to deliver exceptional customer experiences and promote sales. The ideal candidate will have a passion for customer service, be team-oriented, and work well in a fast-paced environment. Responsibilities include assisting customers, maintaining store standards, and supporting various operations. This role offers generous leave and employee benefits, fostering a thriving workplace culture.

Benefits

Generous annual leave

Employee discount

Financial wellbeing support

Employee wellbeing platform access

Training and development opportunities

Inclusive workplace culture

Qualifications

• Passion for delivering a great customer experience.
• Experience in a customer-facing role.
• Ability to work well in a team and build relationships.

Responsibilities

• Provide exceptional customer service during transactions.
• Drive sales by promoting Dobbies Club membership.
• Maintain cleanliness and presentation of the store.
• Assist with various tasks including stock handling and deliveries.

Skills

Customer service skills

Teamwork

Positive attitude

Time management

Eagerness to learn

Job description

A leading garden retailer in Hungerford is seeking a Retail Customer Advisor to deliver exceptional customer experiences and promote sales. The ideal candidate will have a passion for customer service, be team-oriented, and work well in a fast-paced environment. Responsibilities include assisting customers, maintaining store standards, and supporting various operations. This role offers generous leave and employee benefits, fostering a thriving workplace culture.