Retail Customer Experience Associate (Betting Shop)

Betfred Group; Barnstaple; On-site; GBP 20,000 - 28,000; Full time

Job summary

A leading betting company in Barnstaple is seeking an Assistant Sales Manager to enhance customer experiences in retail. You will engage customers, process bets, and support promotions. Ideal candidates will possess outstanding customer service skills and a willingness to learn. This role offers flexible full or part-time opportunities with various benefits, including bonuses and mental health support, all within a dynamic and inclusive workplace.

Benefits

Bonuses and incentives

Monthly pension contributions

Enhanced maternity & paternity pay

Financial wellbeing package

Mental health support

Qualifications

• Be 18+ and have the right to work in the UK.
• Must be able to work evenings, weekends, and public holidays.

Responsibilities

• Processing customers’ bets in a timely manner.
• Attending to all customer queries quickly.
• Engaging customers with expert knowledge.

Skills

Outstanding customer service skills

Passion for sports, betting, and gaming

Eagerness to learn and develop

Job description

A leading betting company in Barnstaple is seeking an Assistant Sales Manager to enhance customer experiences in retail. You will engage customers, process bets, and support promotions. Ideal candidates will possess outstanding customer service skills and a willingness to learn. This role offers flexible full or part-time opportunities with various benefits, including bonuses and mental health support, all within a dynamic and inclusive workplace.