Retail Customer Experience Associate

Michaels Stores; Birmingham; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading craft retail company in Birmingham is seeking a Part-time Team Member. This role involves delivering excellent customer service, assisting with store operations, and handling cash. The ideal candidate will have strong communication skills and a background in retail. Responsibilities include supporting customers with product inquiries, managing checkout processes, and maintaining store standards. Flexible hours including nights and weekends are required, as is a commitment to the company's values.

Benefits

Health insurance

Paid time off

Tuition assistance

Employee discounts

Qualifications

• Customer service experience preferred.
• Ability to lift heavy boxes and reach high shelves.
• Ability to remain standing for long periods.

Responsibilities

• Deliver friendly customer service and ensure fast checkout experiences.
• Participate in truck unloading and maintain store recovery standards.
• Educate customers on loyalty programs and surveys.

Skills

Customer service

Retail experience

Cash handling

Problem-solving

Job description

A leading craft retail company in Birmingham is seeking a Part-time Team Member. This role involves delivering excellent customer service, assisting with store operations, and handling cash. The ideal candidate will have strong communication skills and a background in retail. Responsibilities include supporting customers with product inquiries, managing checkout processes, and maintaining store standards. Flexible hours including nights and weekends are required, as is a commitment to the company's values.