Retail Assistant (Fitting Consultant) Retail · Guildford Shop

Bravissimo Limited; Guildford; On-site; Part time

Job summary

A leading lingerie retailer is seeking a Retail Assistant for their Guildford store. The ideal candidate will inspire women by creating a fantastic shopping experience and providing personalized fitting assistance. This role offers flexible hours with a permanent 10 hours per week contract, starting salary at £12.21, and numerous benefits including employee discounts and a healthcare cash plan. Training is provided, making this position suitable for anyone passionate about customer service and eager to develop their skills.

Benefits

Up to 25 days holiday

Discounts on products

Healthcare Cash Plan

Employee support services

Pension contributions

Life Assurance

Training resources

Qualifications

• No prior experience in retail or lingerie required, as full training will be provided.
• Ability to work collaboratively with the shop team.
• Openness and integrity in customer interactions.

Responsibilities

• Provide customers with personalized fitting experiences.
• Manage stock on the shop floor and behind the scenes.
• Operate the till system and deliver outstanding customer service.

Skills

Customer service

Team collaboration

Fast-paced environment adaptability

Empathy

Job description

Retail Assistant

We are looking for a Retail Assistant to join our team in our Guildford Shop!

Contract Details

Contract: 1 x 10 hours per week, permanent contract

Salary: Starting rate £12.21, moving to £12.40 after passing a 3 month probation

Flexibility: We are looking for flexibility regarding working hours, e.g. available to work weekdays as well as weekends

Store Opening Hours

Mon - Fri: 10am - 5:30pm

Sat: 9.30am - 6pm

Sun: 11am - 5pm

Bank Hols: 11am - 5pm

About Bravissimo

Part of Wacoal Europe Group, Bravissimo is an award-winning, multi-channel lingerie retailer on a mission to uplift women. Since 1995, our purpose has stayed the same: to inspire our customers to feel supported, celebrated, and confident every day.

We have 25 shops in the UK alongside a thriving ecommerce community, which offers a wide range of beautiful lingerie, swimwear and nightwear for women who wear a D to L cup, giving them so much choice.

We are on an exciting journey of growth and are loving every minute of it!

Benefits

• Up to 25 days holiday
• The opportunity to buy up to 5 additional days holiday each year
• Access to free and confidential 24/7 employee support from Retail Trust
• 50% discount on full priced items for you, your family & friends, up to a limit
• Healthcare Cash Plan for you and up to 4 children through Medicash
• Employer pension contributions up to 6% (depending on length of service)
• Life Assurance
• Great training and learning resources
• Long service awards after 5 years’ service
• Access to new and upcoming products, with the opportunity to provide feedback
• Access to discounts at many retailers, day out destinations and gyms through Retail Trust and Medicash

About the role

Working with Bravissimo as a Retail Assistant is a job like no other! Every day, you will inspire women to feel amazing, creating a fantastic experience for our customers from the moment they walk into the store.

Your role will be extremely varied and you should enjoy being part of a team that is dedicated to giving our customers fantastic service in a fast-paced, dynamic environment. You should genuinely love going the extra mile to help others.

As a Retail Assistant, your role will involve providing our ‘feel good’ fitting experience to customers, giving them real insight into their size and the styles that fit and flatter them. You will also manage stock, both on the shop floor and behind the scenes, as well as operating the till system.

About You

• You’ll have an affinity with our purpose and brand, with a passion for our culture and our commercial success, now and in the future.
• You’ll be confident in working in a fast-paced and dynamic environment.
• You’ll have a growth mindset and proactive approach to self-development.
• You’ll have the ability to work collaboratively with the whole shop team.
• You are open, honest and have integrity.
• You are people oriented, can show empathy, and enjoy interacting with a diverse range of people.
• You enjoy what you do and elevate the shop environment, through a positive attitude daily.

Previous experience in retail, or in the lingerie industry is not needed as we will give you all the training you need. What is more important is having a real passion for delivering an amazing customer experience and an eagerness to learn!

Interested?

If this role sounds like a perfect fit for you, we’d absolutely love to hear from you! Just click the ‘Apply here’ button below and you’ll be taken to a new page where you can send us your application and please do include your CV.

If this opportunity makes you feel excited (we hope it does!), don’t wait too long to apply as we may close the advert early if we receive lots of applications.

Legal and Equality

Due to the nature of the roles in our shops, there is a genuine occupational requirement for post holders to be female. This is covered under Schedule 9, Part 1, of the 2010 Equality Act. Should you have any questions about this, please contact our recruitment team on 01926 459940.

We may close this advert before the advertised closing date should we have enough applications so please don't hesitate to apply.