Retail Area Relief Officer (ARO)

Lodge Service Group; Brighton; On-site; GBP 22,000 - 28,000; Full time

Job summary

A family-owned security business in Brighton is seeking a Security Officer to protect staff, stock, and customers. This role involves preventing theft, delivering excellent customer service, and partnering with store management. Candidates must possess a valid SIA licence and have strong customer service skills. The company offers training, career paths, and various benefits including a pension scheme and 28 days holiday. Opportunities for career growth and support are emphasized.

Benefits

Training & career paths

Financial support before payday

Pension scheme

28 days holiday

Uniform provided

Discounts on retail and dining

Qualifications

• Valid SIA & Driving licence required.
• UK right to work and 5-year history required.
• Smart appearance is essential.

Responsibilities

• Protect staff, stock, and customers.
• Prevent theft and ensure safety.
• Partner with store management teams.

Skills

Customer service skills

Ability to follow procedures

Calm under pressure

Retail/leisure experience

Job description

Lodge Security: The UK’s Oldest, Family-Owned, Security Business

Join our retail security team!

Why Us?

Family-Owned, Family-Focused: We’re not just another faceless corporation. At Lodge, you’re part of a family that values and appreciates each team member 👨👩👧👦
Exciting New Partnerships: We’ve just secured a contract with Boots, adding to our impressive cluster of retail clients. This means more opportunities for you to showcase your skills .
Fantastic career growth opportunities

Security Officer Role

• Protect staff, stock & customers 🦸
• Prevent theft 🚫
• Partner with store management teams 🤝
• Deliver professionalism and customer service 😊
• Use ASCONE for shoplifting prevention 🕵️
• Ensure safety of employees and Customers 🔒
• Visible deterrent presence 👀

Requirements

ARO’s must be available to work at short notice and have weekend availability.

• Valid SIA & Driving licence 🪪
• UK right to work & 5-year history 🛂
• Customer service skills ☎️
• Smart appearance 👮
• Ability to follow procedures 📚
• Calm under pressure 😁
• Retail/leisure experience (preferred)

We Offer

• Training & career paths 🎓
• Financial Support – Ability to access your pay before payday 💳
• Pension scheme 💰
• 28 days holiday 🏖️
• Uniform & Body Worn Videos 🪪👮📹
• Benefits portal Retail, dining and gym discounts 🍽🏋️♂️
• 24/7 Doctor on Line & Counselling services 🩺
• Wellbeing Support 🛟
• Inclusive culture | Disability Confident Employer 🌈

Ready to make a difference? Apply now! We Want You!