Restaurant Guest Experience Specialist

Dobbies Garden Centres Ltd; Preston; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading garden centre retailer in Preston is seeking a Restaurant Customer Advisor to deliver exceptional customer experiences. Ideal candidates will have a passion for service, experience in a customer-facing role, and the ability to thrive in a busy environment. Responsibilities include providing excellent service, driving sales, and maintaining a clean store. This role offers generous benefits including discounts and professional development opportunities.

Benefits

Generous annual leave

Discount across stores

Financial wellbeing support

Employee wellbeing platform access

Development programmes

Qualifications

• Passion for delivering excellent customer experiences.
• Experience in a customer-facing role, preferably in hospitality.
• Ability to work well within a team and build relationships.

Responsibilities

• Deliver great customer service across various transactions.
• Drive sales by promoting Dobbies Club membership benefits.
• Maintain cleanliness and upkeep of the store.

Skills

Customer service

Teamwork

Product knowledge

Time management

Job description

A leading garden centre retailer in Preston is seeking a Restaurant Customer Advisor to deliver exceptional customer experiences. Ideal candidates will have a passion for service, experience in a customer-facing role, and the ability to thrive in a busy environment. Responsibilities include providing excellent service, driving sales, and maintaining a clean store. This role offers generous benefits including discounts and professional development opportunities.