Resort Housekeeping Manager – Lead Cleanliness & Guest Service

Darwin Escapes group; Axminster; On-site; GBP 60,000 - 80,000; Full time

Job summary

A welcoming hospitality company in Axminster seeks a Housekeeping Manager to oversee a small team and maintain high cleanliness standards across the resort. The ideal candidate will have previous experience in housekeeping management, excellent customer service skills, and preferably a driving license to facilitate easy travel. This full-time position requires flexibility across work shifts. Benefits include competitive pay, enhanced holiday entitlement, free resort access, and discounts on services. Closing date for applications is January 30, 2026.

Benefits

Competitive rate of pay

Enhanced holiday entitlement

Discounted staff breaks

Free use of all resort facilities

Food discount

Free round of golf

Discount on spa treatments

Discount on zoo ticket prices

Recruitment bonus

Company employee sick pay

Compassionate leave pay

Employee Assistance Programme

Free access to training programme

Cycle to work scheme

MediCash cash plan

Qualifications

• Previous experience in a similar role is essential.
• Excellent customer service and strong communication skills are essential.
• A driving licence and the ability to drive is an advantage.

Responsibilities

• Lead a small team to achieve the highest standards in their work.
• Maintain cleanliness and presentation of all rental fleet.
• Complete staff rotas considering budget and holidays.
• Provide training as required.
• Check inventories and replenish supplies.
• Lead the Housekeeping team ensuring high standards.
• Complete laundry services as necessary.
• Report lost and found property.

Skills

Customer service

Communication skills

Job description

A welcoming hospitality company in Axminster seeks a Housekeeping Manager to oversee a small team and maintain high cleanliness standards across the resort. The ideal candidate will have previous experience in housekeeping management, excellent customer service skills, and preferably a driving license to facilitate easy travel. This full-time position requires flexibility across work shifts. Benefits include competitive pay, enhanced holiday entitlement, free resort access, and discounts on services. Closing date for applications is January 30, 2026.