Residential Program Manager - Behavioral

Community Bridges NH; Canterbury; On-site; GBP 60,000 - 80,000; Full time

Job summary

A community-focused non-profit agency in Boscawen, NH is seeking a full-time Residential Program Manager to oversee the operations of a residential home. The successful candidate will manage staff and ensure compliance with regulations, while providing support to individuals with disabilities. A Bachelor’s degree and supervisory experience are preferred. The role offers a $1,000 sign-on bonus and comprehensive benefits.

Benefits

Sign-on bonus of $1,000

22 days of Paid Time Off

Medical, Dental, and Vision insurance

403b with 1% company match

Paid Training

Qualifications

• 1–2 years’ experience working with people who have a disability.
• At least 1 year of supervisory experience preferred.
• Reliable transportation and valid driver's license.

Responsibilities

• Manage operations of a 24/7 residential home.
• Supervise staff and provide individualized supports.
• Ensure compliance with state regulations.

Skills

Experience with disabilities

Supervisory skills

Effective communication

Education

Bachelor’s Degree (preferred)

Associate’s Degree with additional experience

Job description

Overview

2 weeks ago Be among the first 25 applicants

COMMUNITY BRIDGES IS GROWING AND WE WANT YOU TO JOIN OUR TEAM!

Community Bridges is looking for a full-time Residential Program Manager- Behavioral in Boscawen, NH! We are a non-profit agency founded in 1982 with a mission to advance the integration, growth, and interdependence of people with developmental disabilities within their own communities. Building on the strengths of over 1,100 individuals in the greater Capital Area and their families, we work to identify barriers of access to find creative solutions to develop meaningful community engagement.

Responsibilities

• Be responsible for all aspects of operation of a 24/7 behavioral staffed residence home, ensuring that each person receives services as needed to develop and maintain health and safety and to meet their goals.
• Uphold certification standards as well as agency policies and procedures in the delivery of services.
• Manage service operations and supervise staff.
• Provide individualized supports to include direct support, personal care, and/or skill acquisition as needed.
• Distribute medication in accordance with He-M 1201 as applicable.
• Encourage and assist individuals in accessing and fostering community supports and resources (e.g., social/cultural groups, stores, restaurants).
• Support individuals in being part of their community through relationship building and exercising rights as citizens.
• Respect and maintain confidentiality and uphold the rights and dignity of persons with developmental disabilities.
• Provide supports that reflect individual preferences and encourage choice-making.
• Assist individuals with bathing, personal and dental hygiene as appropriate.
• Educate the community to eliminate preconceived notions and stereotypes about persons with disabilities.
• Recruit, hire, and supervise staff assigned to community residences and services.
• Supervise and monitor all support situations, conduct home visits as appropriate, and ensure documentation and follow-up.
• Develop, implement, and monitor program budgets and service plan goals for each individual served.
• Analyze data to ensure services are effective; provide supervision of employees and contracted providers.
• Represent the agency professionally; participate in required meetings and conferences.
• Ensure compliance with applicable state regulations and agency policies (time sheets, treatment plan data, medication logs, attendance, fire drills, and related documentation).
• Provide responsive and clinically/medically based services and supports aligned with individual needs and dreams.
• Coordinate involvement of family members, outside professionals, and involved team members.
• Promote and maintain satisfactory public relations between the residence, agency, and community.
• Arrange for adequate direct service staffing to all services as per ISP and individual needs; provide coverage when needed.
• On-call responsibilities in response to department needs on a rotating basis.
• Perform additional duties as assigned.

Qualifications

• Education: Bachelor’s Degree preferred or Associate’s degree with additional experience.
• Experience: 1–2 years’ experience working with people who have a disability, with at least 1 year of supervisory experience preferred.
• Reliable transportation, a valid driver’s license, and proof of automobile insurance.

Compensation And Benefits

• There is a $1,000 sign-on bonus for this position — $500 will be paid at the time of hire and $500 after 6 months in the role. Note: sign-on bonuses are for new hires only; rehires and transfers are not eligible.
• Paid Time Off: For a full-time employee working 40 hours a week, 22 days of PTO per year. PTO accrues with longevity and there is no waiting period to start using PTO.
• Insurance: Medical, Dental, Vision, 403b with 1% company match, Life Insurance, Employer-paid Short Term Disability.
• Mileage Reimbursement: Reimbursement for approved mileage driven on the clock.
• Paid Training: You are paid your usual rate of pay while attending training.

Specific Duties And Responsibilities (continued)

• Provide direct support and other individualized supports as needed.
• Distribute medication in accordance with regulations.
• Assist individuals in accessing community supports and resources.
• Support community involvement and rights advocacy.
• Maintain confidentiality and respect for individuals’ rights.
• Encourage independent decision-making and choice.
• Assist with personal hygiene and daily living activities when needed.
• Engage with the community to educate and reduce stereotypes about disability.
• Staff recruitment, supervision, and scheduling to meet ISP needs.
• Documentation, monitoring, and reporting of service provision.
• Budget development and monitoring; service plan goal setting.
• Data analysis for service effectiveness; supervise employees and contractors.
• Represent and coordinate with families and professionals involved.

Work Environment And Physical Demands

• Work Environment: Occasionally hectic with periods of high stress; flexible schedule required for deadlines.
• Physical Demands: Able to lift up to 50 lbs; may require transfers; walking, sitting, standing; ability to push wheelchairs and operate lifts; ability to respond to emergencies under MOAB guidelines.
• Travel: Regular travel with access to a personal vehicle during scheduled hours; valid NH license and safe driving record required; may use Community Choices’ vehicles.