Residential Block Manager: Lead Client Service

JLL; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading real estate services company is looking for a Residential Block Manager in London. This role involves managing property services, overseeing customer communications, and ensuring compliance with statutory regulations. The ideal candidate has significant experience in residential property management and strong interpersonal skills to build client relationships. This is an opportunity to join a dynamic team that sets high standards in property management. The position requires attention to detail, effective communication, and strong organizational skills.

Benefits

Competitive salary

Professional development opportunities

Qualifications

• 3-5 years of residential property management experience required.
• Knowledge of statutory compliance and service charge management.
• Excellent written and verbal communication skills are essential.

Responsibilities

• Manage customer consultation processes for long leasehold buildings.
• Liaise with clients and project teams regarding works and budgets.
• Prepare client reports and ensure accurate data on property management systems.

Skills

Residential property management experience

Strong customer communication

Time management

Understanding of lease structures

Attention to detail

Education

MTPI and/or Assoc MRICS qualified

Tools

Word

Excel

Management databases

Job description

A leading real estate services company is looking for a Residential Block Manager in London. This role involves managing property services, overseeing customer communications, and ensuring compliance with statutory regulations. The ideal candidate has significant experience in residential property management and strong interpersonal skills to build client relationships. This is an opportunity to join a dynamic team that sets high standards in property management. The position requires attention to detail, effective communication, and strong organizational skills.