Residential Block Manager: Lead Client Service

Jones Lang LaSalle Incorporated; Greater London; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading global real estate firm is seeking a Residential Block Manager to oversee a portfolio in London and the South-West. This role focuses on delivering excellent property management services, engaging with customers, managing service charges, and ensuring compliance with statutory requirements. Ideal candidates will have 3-5 years of residential property management experience, strong communication skills, and a commitment to customer satisfaction. Join us to be part of an innovative team and make a difference in property management.

Qualifications

• 3-5 years of experience in residential property management, preferably high value.
• Excellent written and verbal communication skills.
• Strong customer service ethic and good time management.

Responsibilities

• Manage customer consultations and liaise with project teams.
• Prepare and submit service charge budgets for approval.
• Conduct property inspections and report findings.

Skills

Customer communications

Lease agreements

Service charge management

Statutory compliance

Education

MTPI and/or Assoc MRICS qualified

Tools

Excel

Property management software

Job description

A leading global real estate firm is seeking a Residential Block Manager to oversee a portfolio in London and the South-West. This role focuses on delivering excellent property management services, engaging with customers, managing service charges, and ensuring compliance with statutory requirements. Ideal candidates will have 3-5 years of residential property management experience, strong communication skills, and a commitment to customer satisfaction. Join us to be part of an innovative team and make a difference in property management.