Resident Manager

Fresh Student Living Ltd; Nottingham; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading accommodation provider in the United Kingdom is seeking a Resident Manager to enhance resident interactions and manage administrative duties. This full-time role (37.5 hours/week) requires a passionate individual with proven experience in similar roles, strong organisational skills, and a focus on customer satisfaction. Benefits include 25 days of annual leave, health cash plan, life insurance, and opportunities for development within a supportive team. Join us in creating vibrant living spaces for students.

Benefits

25 days annual leave

Health cash plan

Life Insurance

Cycle to work scheme

Access to exclusive shopping discounts

Qualifications

• Proven experience in a similar role is required.
• Energetic and professional individual with a genuine passion for the role.
• Strong background in administration.

Responsibilities

• Compile reports and assist with administrative processes.
• Ensure the property is beautiful and inviting to residents.
• Support senior management with day-to-day functions.

Skills

People skills

Organisational skills

Customer satisfaction focus

Administrative experience

Job description

Are you a people-person with a flair for organisation and a love for creating a vibrant place for residents to live? If so, our Resident Manager role with Fresh could be the right opportunity for you!

Working at The Waterways, the Resident Manager will have the opportunity to combine their passion for people with helping senior management run the sites day-to-day functions of the building.

As Resident Manager, you’ll be part of a ‘go to’ team for the residents. You will be responsible for compiling reports and supporting with administrative processes, as well as ensuring the property remains a beautiful and inviting space to live.

This role offers full time hours of 37.5 per week across Monday - Friday.

About you:

We’re looking for an energetic and professional individual with proven experience in a similar role. If you're someone who thrives on tackling challenges and ensuring customer satisfaction, we'd love to hear from you. You should have a strong background in administration, but above all, a genuine passion for what you do.

Benefits of working atFresh

We offer:

• A dedicated Training team to assist you with development of your on-job training.
• A generous holiday entitlement of 25 days, plus bank holidays to recharge and enjoy life beyond work.
• An in-house Learning & Development team to support you with personal and professional development including vocational qualifications.
• Health cash plan to contribute to everyday healthcare expenses.
• Access to ‘Your Wellbeing’ programme & OpenUp – a confidential wellbeing platform.
• Stay active and take advantage of our cycle to work scheme.
• Access to exclusive shopping discounts to help your money go further!
• Life Insurance for peace of mind

About Fresh:

Fresh are a multi award-winning student accommodation provider with over 20,000 beds in our portfolio across the UK & Ireland. We’re looking for someone to support their residents and the wider operational team.

We create great places to live, built on the simple principle that the people around you can make a huge difference to your way of life. If you’re a people person who loves working collaboratively and is great at making things happen, then you’ll fit right in!