Resident Liaison Specialist – Planned & Regeneration

Morgan Sindall Property Services Limited; Tottenham; On-site; GBP 27,000 - 33,000; Full time

Job summary

A leading property services company is seeking a motivated Resident Liaison Officer to join their Planned Overhead team in Tottenham. The candidate will act as the primary point of contact between residents and stakeholders, fostering strong relationships and delivering administrative support. Previous experience in a similar role is required, with a focus on social housing being beneficial. The position offers a competitive salary and comprehensive benefits, including a discretionary bonus and private health insurance.

Benefits

Profit Share Discretionary Annual Bonus Scheme

Enhanced Pension Plan

Private Health Insurance

Life Assurance & Accident Cover

Enhanced Maternity & Paternity Pay

Learning & Development Opportunities

Cycle to Work

Volunteering (2 days paid)

Qualifications

• Proven experience as a Resident Liaison Officer or in project administration.
• Experience in social housing is advantageous.
• Clean full UK driving licence for at least 12 months.

Responsibilities

• Serve as the primary contact for residents and stakeholders.
• Foster positive relationships with residents and address their concerns.
• Provide administrative support to the project team.

Skills

Experience with residents and project stakeholders

Strong communication skills

Ability to address concerns

Customer service orientation

Education

A Level 3 in Customer Service or equivalent

Job description

A leading property services company is seeking a motivated Resident Liaison Officer to join their Planned Overhead team in Tottenham. The candidate will act as the primary point of contact between residents and stakeholders, fostering strong relationships and delivering administrative support. Previous experience in a similar role is required, with a focus on social housing being beneficial. The position offers a competitive salary and comprehensive benefits, including a discretionary bonus and private health insurance.