Resident Liaison Officer – Planned Regeneration & Social Housing

Inside Housing Management; Otley; On-site; GBP 28,000 - 35,000; Full time

Job summary

A property services company in the United Kingdom is seeking a motivated Resident Liaison Officer for an 18-month fixed term position. This role requires effective communication with residents and project stakeholders, ensuring concerns are addressed and needs met. Ideal candidates have experience in project administration, preferably within social housing, and must hold a clean UK driving license. Benefits include a company car allowance, health insurance, and 26 days holiday plus bank holidays.

Benefits

Company Car / Allowance

Profit Share Discretionary Annual Bonus Scheme

26 Days Holiday plus Bank Holidays

Enhanced Pension Plan

Private Health Insurance

Life Assurance & Accident Cover

Learning & Development Opportunities

Qualifications

• Experience as a Resident Liaison Officer or similar project administration experience.
• Experience in social housing environment is advantageous.
• Must have a clean full UK driving license for a minimum of 12 months.

Responsibilities

• Serve as the primary point of contact between residents and stakeholders.
• Foster positive relationships and address resident concerns.
• Provide first-class liaison and administrative support.

Skills

Relationship management

Project administration

Customer service

Education

Level 3 in Customer Service or equivalent

Tools

EasyBOP

SHDF

Job description

A property services company in the United Kingdom is seeking a motivated Resident Liaison Officer for an 18-month fixed term position. This role requires effective communication with residents and project stakeholders, ensuring concerns are addressed and needs met. Ideal candidates have experience in project administration, preferably within social housing, and must hold a clean UK driving license. Benefits include a company car allowance, health insurance, and 26 days holiday plus bank holidays.