Renewals & Upsell Specialist

Cdw; Greater London; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading IT solutions provider in Greater London is seeking a self-motivated individual to manage service contract renewals. This role involves generating quotes, processing orders, and ensuring customer satisfaction while achieving performance targets. Candidates should possess strong communication skills and familiarity with key IT tools. Join us to make technology work effectively for our customers.

Benefits

Equal opportunity employer

Supportive work culture

Qualifications

• Strong verbal and written communication skills with attention to detail.
• Experience interfacing with vendors and building positive relationships.
• Ability to thrive in a fast-paced environment.

Responsibilities

• Manage the renewal of managed service contracts.
• Generate quotes and process orders for managed service contracts.
• Identify upsell and cross-sell opportunities.

Skills

Administration experience

Sales awareness

Communication skills

Proficiency in PC applications

Numerical skills

Self-motivated

Ability to learn new systems quickly

Tools

Microsoft Navision

CRM

Great Plains

Job description

A leading IT solutions provider in Greater London is seeking a self-motivated individual to manage service contract renewals. This role involves generating quotes, processing orders, and ensuring customer satisfaction while achieving performance targets. Candidates should possess strong communication skills and familiarity with key IT tools. Join us to make technology work effectively for our customers.