Remote Service Designer - Healthcare Strategy

Kainos Group plc; Birmingham; Hybrid; GBP 40,000 - 55,000; Full time

Job summary

A leading technology company in Birmingham is looking for an experienced Service Designer (Healthcare) to deliver efficient service experiences. You will manage and coach junior team members, guide design thinking, and facilitate workshops. The role requires excellent communication skills and stakeholders management abilities. Join a diverse and innovative team that thrives on creativity and collaboration. Your impact will help transform healthcare services and make a real difference.

Benefits

Diversity and inclusion initiatives

Career growth opportunities

Flexible work arrangements

Qualifications

• Experience designing end-to-end service experiences.
• Ability to influence the future of service experience.
• Excellent communication skills across all levels.
• Experience in coaching and developing team members.

Responsibilities

• Deliver end-to-end, efficient service experiences.
• Manage and coach junior team members.
• Create experience maps and service blueprints.
• Lead workshops to drive service design outcomes.

Skills

Needs-based design

Design research

Stakeholder management

Workshop facilitation

Job description

A leading technology company in Birmingham is looking for an experienced Service Designer (Healthcare) to deliver efficient service experiences. You will manage and coach junior team members, guide design thinking, and facilitate workshops. The role requires excellent communication skills and stakeholders management abilities. Join a diverse and innovative team that thrives on creativity and collaboration. Your impact will help transform healthcare services and make a real difference.