Remote Dutch-Speaking Customer Service Administrator

Northampton Business Directory; England; Hybrid; GBP 20,000 - 30,000; Part time

Job summary

An international client is seeking a Dutch speaking Customer Service Administrator. This fully remote role involves handling customer inquiries and ensuring satisfaction. Candidates should have excellent Dutch and English skills, prior customer service experience, and the ability to remain calm under pressure. Travel expenses will cover a visit to pick up work equipment in Daventry. The position is temporary, expected to last until February 2026.

Benefits

Travel expenses covered for equipment pickup

Qualifications

• Fluent in both Dutch and English, written and spoken.
• Previous experience in customer service roles is essential.
• Demonstrates patience and compassion in customer interactions.

Responsibilities

• Handle inbound customer enquiries via phone and email.
• Take ownership of customer issues and ensure resolution.
• Log and process customer information accurately.

Skills

Fluency in Dutch

Fluency in English

Excellent communication skills

Ability to remain calm under pressure

Team player

Job description

An international client is seeking a Dutch speaking Customer Service Administrator. This fully remote role involves handling customer inquiries and ensuring satisfaction. Candidates should have excellent Dutch and English skills, prior customer service experience, and the ability to remain calm under pressure. Travel expenses will cover a visit to pick up work equipment in Daventry. The position is temporary, expected to last until February 2026.