Remote Customer Support & Training Specialist

Ubeya Technologies Ltd.; Wembley; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading SaaS company in workforce management is seeking a Customer Support Specialist for a part-time role. In this position, you will provide technical support to customers, conduct training sessions, and collaborate with support teams. The ideal candidate will have experience in training, excellent communication skills, and a passion for technology. This is an opportunity to join a dynamic team and make a positive impact on customer experiences while working in flexible hours.

Qualifications

• Must have experience in training or teaching.
• Excellent written and verbal English communication skills required.
• Passion for technology with the ability to explain software systems.

Responsibilities

• Provide technical support to customers and offer clear solutions.
• Conduct product training sessions for small to medium-sized businesses.
• Collaborate with Customer Success and Support teams to troubleshoot issues.

Skills

Experience in training or teaching

Excellent English communication skills

Passion for technology

Strong problem-solving skills

Independent and self-motivated

Energetic and people-oriented

Job description

A leading SaaS company in workforce management is seeking a Customer Support Specialist for a part-time role. In this position, you will provide technical support to customers, conduct training sessions, and collaborate with support teams. The ideal candidate will have experience in training, excellent communication skills, and a passion for technology. This is an opportunity to join a dynamic team and make a positive impact on customer experiences while working in flexible hours.