Remote Customer Success Manager - Growth & Retention

Applied Intuition Inc.; Remote; GBP 50,000 - 70,000; Full time

Job summary

A leading software framework company in the United Kingdom is seeking a Customer Success Manager to enhance customer experiences and drive retention. The ideal candidate will build strong customer relationships, promote product adoption, and identify new opportunities. Qualifications include a technical degree and at least three years in a customer-facing role. This position offers remote working options, flexible time off, and a focus on career growth.

Benefits

Remote working + Home Office Stipend

Flexible Paid Time Off

Annual bonus based on performance

Qualifications

• 3+ years of experience in a customer-facing role such as customer success or customer support.
• Experience working with on-premise solutions and embedded systems is preferred.
• Sales experience is a plus.

Responsibilities

• Build strong relationships with customers to foster product adoption.
• Identify new project opportunities within existing customers.
• Collaborate with internal teams to ensure customers have access to the latest solutions.

Skills

Customer relationship management

Communication skills

Collaboration skills

Analytical skills

Education

Technical degree

Job description

A leading software framework company in the United Kingdom is seeking a Customer Success Manager to enhance customer experiences and drive retention. The ideal candidate will build strong customer relationships, promote product adoption, and identify new opportunities. Qualifications include a technical degree and at least three years in a customer-facing role. This position offers remote working options, flexible time off, and a focus on career growth.