Relief College Support Officer - Norwich - NR2

Dardan Security; Norwich; On-site; GBP 40,000 - 60,000; Part time

Job summary

A specialist security company in Norwich is seeking a Relief College Support Officer to provide caretaking and security services. The role requires a valid SIA Licence, exceptional customer service skills, and a proactive mindset. Responsibilities include site management and ensuring safety protocols. Full in-house training provided, with flexible hours and comprehensive benefits.

Benefits

Unlimited training

Flexible hours

Up to 28 days paid holiday

Recognition rewards

24/7 employee wellbeing support

Virtual GP Service

Bonus through recommend a Friend Scheme

Qualifications

• Passionate about creating an exceptional customer experience.
• Resilient and pro-active in your work.
• Right to work in the UK and a five-year checkable history including Enhanced DBS Check.

Responsibilities

• Complete site lockups/unlocks.
• Escort visitors/contractors around the site as required.
• Provide a professional, efficient service while maintaining a high level of customer service.
• Carry out caretaking duties as requested.
• Deal with fire evacuations and emergency response as required.

Skills

Valid SIA Licence

Full UK Driving Licence

Knowledge of MS packages (Excel, Word, Outlook)

Punctual and reliable

Customer service experience

Highly presentable

Job description

About us

Dardan have a wealth of experience in delivering smart security solutions that go beyond safeguarding buildings, property, and staff. We combine the best in technology, mobile services, physical guarding, and consultancy.

Our mission

Be ethical, be authentic, be agile and be smart. We do our best and then do a little bit more, every time.

Our Vision

To be a trusted partner for Security solutions through intelligence, innovation, and influence.

Reward and Benefits

• Unlimited training and opportunities to progress
• £12.77 per hour
• Flexible hours to suit business needs
• Up to 12 hour shifts; working days, nights and weekends
• Up to 28 days paid holiday (site and shift dependent)
• Recognition rewards
• Access to a 24/7 employee wellbeing support line
• Virtual GP Service
• Earn an extra bonus through recommend a Friend Scheme, no limits

The Opportunity

Our client is a central college which has an outstanding campus with industry-standard facilities. The role of a Relief College Support Officer involves working on your own or as part of a team to provide an efficient and professional caretaking and security service to clients, staff, students and visitors.

You will be responsible for acting as the first point of contact for staff, visitors, and contractors.

Your duties include (but are not limited to):

• Complete site lockups/unlocks
• Escort Visitors/contractors around the site as required
• Provide a professional, efficient, and approachable service whilst maintaining a high level of customer service to staff, students and visitors
• Carry out caretaking duties as requested
• Deal with Fire evacuations and Emergency response as and when required

Full in-house training will be provided.

Essential Skills and Experience

• Valid SIA Licence
• Full UK Driving Licence
• Right to work in the UK and a five-year checkable history including Enhanced DBS Check
• Punctual and reliable
• Passionate about creating an expectational customer experience
• Knowledge of the MS packages (excel, word, outlook)
• Highly intuitive with a curious mindset
• Highly presentable in line with our corporate brand
• Resilient and pro-active in your work

We are Dardan

Dardan is a people focused, privately owned specialist security company. We choose our employees carefully and value them greatly. We know that our people are our greatest asset and as such we invest in their development. A career with us means joining an ACS Pacesetter & a company listed on Infologue’s "One to Watch".

Diversity, Inclusion and Equality

At Dardan, we are committed to building a workforce of talented, intuitive, and ethical professionals. We do this through attracting and retaining a diverse group of people and encourage an inclusive environment for us and our clients.

We hire the best people available and have a continuously evolving culture where everybody is celebrated and respected, which we believe is critical for fostering innovation and collaboration. We recognise the strength in growing a workforce that encourages different ideas in line with our shared values.

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