Rehoming Coordinator

Dogs Trust Company Limited; Salisbury; On-site; GBP 25,000; Full time

Job summary

A leading dog charity in Salisbury is seeking a Rehoming Coordinator to find loving homes for dogs and support adopters. This position requires strong customer service and communication skills, along with knowledge of dog welfare. You will be responsible for promoting dogs for adoption, managing enquiries, and assisting visitors during opening hours. Experience in a rehoming environment is preferred. The role is full-time and offers a salary of £24,907 plus benefits.

Benefits

Benefits package

Qualifications

• Experience in a rehoming environment.
• Ability to match dogs with suitable adopters.
• Good organisational and time management skills.

Responsibilities

• Champion the rehoming journey and provide excellent customer service.
• Maintain oversight of dog status and respond to enquiries.
• Promote dogs ready for adoption through engaging profiles.
• Support rehoming of long-term and complex dogs.
• Assist visitors and complete adoption paperwork.

Skills

Customer service skills

Communication skills

Organisational skills

Time management skills

Knowledge of dog welfare

Job description

Rehoming Coordinator

Application Deadline: 5 January 2026

Department: Rehoming

Employment Type: Permanent - Full Time

Location: Salisbury

Compensation: £24,907 per year + benefits

Description

Looking to make a real difference to the lives of dogs and people?

As a Rehoming Coordinator at Dogs Trust, you'll play a key role in finding loving homes for our dogs, supporting adopters and helping reduce the time dogs spend in our care.

What does this role do?

• Champion the rehoming journey by providing excellent customer service, matching dogs to adopters, and arranging safe introductions, including occasional home visits.
• Maintain oversight of dog status across kennels, Foster and Home Stay, responding to enquiries and proactively seeking rehoming opportunities.
• Promote dogs ready for adoption by creating engaging online profiles and images, working closely with the Media Coordinator.
• Support the rehoming of long-term and complex dogs by liaising with the Behaviour and Welfare teams to communicate specific needs.
• Welcome and assist visitors during public opening hours, complete adoption paperwork, and contribute to kennel care as part of the wider team.

Interviews a provisionally scheduled for the w/c 12th January 2026.

Could this be you?

With an experience of working in a rehoming environment, you'll have great customer service and communication skills, able to match dogs with suitable adopters and find their forever homes. Knowledgeable about dogs and their welfare, you'll also have good organisational and time management skills, with the ability to juggle multiple, competing priorities.

About Dogs Trust

We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.