Rehabilitation Case Coordinator – Patient Care & Referrals

Health & Case Management Ltd; Bristol; On-site; GBP 20,000 - 25,000; Full time

Job summary

A prominent health solutions provider is seeking a Rehabilitation Case Coordinator in Bristol to manage patient journeys and coordinate treatment services. This role suits someone with strong customer service and administrative experience, particularly in health or legal claims. You will liaise with various stakeholders to ensure clients receive timely and effective rehabilitation services. The position offers a competitive salary, along with benefits like a pension scheme and generous leave policies.

Benefits

Company pension scheme

Medicash health plan

25 days annual leave + Bank Holidays

Birthday off!

Cycle to work scheme

Death in Service

Volunteering days

Buy/sell annual leave

Enhanced Maternity/Paternity leave

Qualifications

• Experience in customer service or health administration.
• Ability to thrive in a fast-paced environment.
• Calm and confident communication skills.

Responsibilities

• Manage referrals from insurers and employers.
• Liaise with clients, insurers, and suppliers to arrange treatment.
• Create and update case information effectively.
• Develop relationships with all stakeholders.

Skills

Customer service experience

Attention to detail

Analytical problem-solving

Effective communication

Tools

Microsoft 365

Job description

A prominent health solutions provider is seeking a Rehabilitation Case Coordinator in Bristol to manage patient journeys and coordinate treatment services. This role suits someone with strong customer service and administrative experience, particularly in health or legal claims. You will liaise with various stakeholders to ensure clients receive timely and effective rehabilitation services. The position offers a competitive salary, along with benefits like a pension scheme and generous leave policies.