Registered/Service Manager

Lifeway’s Group; Sutton; On-site; GBP 35,000 - 45,000; Full time

Job summary

A leading care provider in the UK is seeking a Registered Manager for its residential services in Sutton & Wallington. In this role, you will support and develop a team of support workers to deliver high-quality care for individuals with various disabilities. Ideal candidates will possess a Level 5 qualification in health and social care and strong operational management experience. The position offers a supportive workplace culture, leadership development, and a commitment to employee wellbeing.

Benefits

Leadership development programmes

Matched contribution company pension scheme

Wellbeing resources and mental health support

Discounts on shopping, tech, and travel

Financial wellbeing tools

Qualifications

• Strong experience in operational and people management.
• Valid UK driver’s licence and willingness to travel locally.
• Genuine passion for quality care and the ability to lead by example.

Responsibilities

• Support and inspire a team of support workers.
• Oversee delivery of high-quality care for individuals with disabilities.
• Drive service improvements and quality standards.
• Build relationships with your team, families, and communities.

Skills

Operational management

People management

Passion for quality care

Empathy

Courage

Education

Level 5 in health and social care or equivalent

Job description

Who We Are – Lifeways

Every day at Lifeways, our team members make a difference — and on our new careers website, you can read their real stories. You’ll meet people who have built rewarding careers with us, and people whose lives have been transformed through the support we provide.

These aren’t just stories — they’re proof of the impact we make together. Because at Lifeways, you’re not just anyone. You’re part of something bigger — a team that changes lives.

Lifeways is one of the UK’s leading providers of specialist support for people with learning disabilities, autism, brain injuries, mental health conditions, and complex care needs.

We’ve recently completed one of the biggest digital transformations in our sector — and we’re just getting started. From Property to PBS, our ambition is bold: to become the Care Provider of Choice, powered by innovation, stability and the belief that great care starts with great people.

The Opportunity

Registered Manager – Sutton & Wallington

Join our passionate team as a Registered Manager and lead the way in delivering exceptional support to our two residential services in Surrey (Victoria Avenue & Ringstead Road). Victoria Avenue is a specialist residential service, it’s a large detached property with seven bright and airy bedrooms and spacious communal living areas. At Victoria Avenue we’re very lucky to have our own private grounds, with a large enclosed garden to the rear that borders onto a small nature reserve. Many of the people we support love gardening and have planted borders and hanging baskets. Ringstead Road is a specialist residential service where people are supported to live with independence.

In this role, you will:

• Support, inspire, and develop your team of support workers and team leaders to deliver outstanding care and support.
• You will oversee the delivery of high-quality care and support for individuals with learning disabilities, autism, challenging behaviours, and physical disabilities, each with their own unique and complex needs.
• Drive service improvements and quality standards
• Build strong relationships with your team, families, and communities

You’ll lead with purpose, inspire your teams, and deliver the highest standards of care while shaping the future of services.

What You’ll Bring

• Hold or working towards a Level 5 in health and social care (or equivalent qualification)
• Strong experience in operational and people management
• A valid UK driver’s licence and willingness to travel locally
• A genuine passion for quality care — and the ability to lead by example

We’re looking for individuals who embody empathy, courage, honesty, equality, and passion. If that sounds like you, we’d love to welcome you to the team.

Why Join Lifeways?

When you join Lifeways, you step into a leadership role in a company that values and invests in its people. Our shared values guide everything we do:
Caring – Honest – One Team – Innovative – Courageous – Equal

You’ll get:

• Leadership development programmes & progression pathways
• A supportive, inclusive workplace culture
• Matched contribution company pension scheme
• Wellbeing resources and mental health support
• Reward and Recognition Schemes
• Discounts on shopping, tech, travel, and more through CHOICE Rewards
• Access financial wellbeing tools with Stream, including real-time pay tracking and early access to earned wages

Why Now?

We are on a bold journey to become the Care Provider of Choice — and this is an exciting time to join us.

We listen closely to our team members through surveys and forums and act on their ideas, continuously improving how we support both our people and the individuals in our care.

As a leader, you’ll have the authority, resources, and support to shape your team’s culture and the quality of care they deliver. We invest in your growth through leadership development and promote a workplace where wellbeing, diversity, and inclusion are more than just words — they’re lived values.

At Lifeways, you’re not just anyone. You’re a leader who can make a difference every single day.

We are not using agencies for this recruitment. Any CVs sent to anyone in Lifeways from a recruitment agency will be treated as a gift.