Regional Services Manager

Sodexo France; Halifax; On-site; GBP 34,000 - 36,000; Full time

Job summary

A leading facilities management company is seeking a Regional Operations Manager in Halifax, UK. The role involves overseeing operations across 35 sites, ensuring service excellence and compliance. The successful candidate will leverage strong management skills, interpret financial information effectively, and maintain positive client relations. A full UK driving license is required. The position offers opportunities for professional development and a competitive salary ranging from £34,000 to £36,000 with bonuses.

Benefits

Mental health & wellbeing support

Discounts for you & family

Financial tools & retirement plan

Paid volunteering day

Qualifications

• Proven experience in operational management in a similar environment.
• Strong people management skills, including recruitment, training, and performance management.
• Ability to interpret financial and commercial information to drive decisions.
• Excellent communication, interpersonal, and numerical skills.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Full UK driving licence required; clean licence preferred.

Responsibilities

• Lead, develop, and motivate a high-performing onsite team.
• Accountable for operational service delivery and financial management.
• Manage the regional P&L account to maximize profitability.
• Promote client relationships and ensure client satisfaction.
• Drive continuous improvement, innovation, and operational excellence.
• Ensure compliance with statutory regulations and company policies.
• Support business development and account strategy.

Skills

Operational management experience

Strong people management

Financial interpretation skills

Excellent communication skills

Proficiency in Microsoft Office

Job description

• 40 hours per week
• Monday to Friday - full flexibility to cover weekends and out of hours when required.
• Covering all of Yorkshire area.
• £34,000 to £36,000 - eligible for annual bonus
• Sodexo rewards and benefits hub
• Driving required – applicants must hold a valid UK driving licence
• Company car and fuel card provided
• Opportunities for career development

Job Introduction

About the Role

Are you a dynamic leader with a passion for operational excellence and people management? We’re seeking an experienced Regional Operations Manager to take full accountability for the day-to-day leadership, coordination, and oversight of all contract activities across 35 sites and Approved Premises within the South Yorkshire region.

Approved Premises play a vital role in supporting individuals released from prison Fidelity, providing enhanced supervision and helping them reintegrate into the community. In this role, you’ll ensure our clients receive exceptional service while driving operational efficiency, profitability, and team performance. This is an excellent opportunity to make a real impact in a residential setting, supporting individuals facing complex challenges.

vivo what you’ll do:

As Regional Operations Manager, you will:

• Lead, develop, and motivate a high-performing onsite team to deliver services of the highest quality, in line with contract specifications and Service Level Agreements (SLAs).
• Take full accountability for operational service delivery, financial management, client relationships, compliance, and people management across all designated sites.
• Manage the regional P&L account, maximise profitability, and ensure effective cost control demographic.
• Act as the operational interface between clients and senior management, promoting positive relationships and ensuring client satisfaction.
• Drive continuous improvement, innovation, and operational excellence across systems, processes, and services.
• Ensure compliance with statutory regulations, company policies, and_List; contractual obligations, maintaining health, safety, and wellbeing standards.
• Support business development and accountverletf strategy, identifying opportunities for growth and additional services.
• Implement Sodexo’s mission, values, and strategies to uphold brand integrity and service excellence.

What you bring:

Essential:

• Proven experience in operational management in a similar environment.
• Strong people management skills, including recruitment, training, and performance management.
• Ability to interpret financial and commercial information to drive decisions.
• Excellent communication, interpersonal, and numerical skills.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Self-motivated, able to manage multipleStudent priorities and work independently.
• Full UK driving licence required; clean licence prefer standard but not essential.

Desirable:

• IOSH Managing Safely qualification.
• Experience managing conflicting expectations of clients and consumers within a single business area.

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What we offer:

Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’re to act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we offer disappeared:

• Mental health & wellbeing support
• Employee Assistance Programme for personal, legal, & financial advice
• 24/7 virtual GP & lifestyle rewards
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• Discounts for you & family
• Financial tools & retirement plan
• Cycle to Work & Paid volunteering day

Ready to be part of something greater? Apply today!