Regional Service Team Lead – South England

Costa; England; On-site; GBP 60,000 - 80,000; Full time

Job summary

A global coffee brand in the UK is seeking a Service Team Manager to lead, mentor, and develop a team of Field Service Engineers. The role involves driving operational efficiency, facilitating strategy execution, and managing site sponsorship meetings. Ideal candidates will have extensive experience in team management, a strong ability to communicate and implement strategic plans to enhance performance. Join a community that values integrity, growth, and innovation in coffee experiences.

Benefits

Share investment plan

Smart pension plan

Financial support fund

50% discount in stores

Private medical cover

Qualifications

• Expertise in team management and development.
• Proven track record in a similar service role.
• Strong communication and strategic planning skills.

Responsibilities

• Lead and mentor a team of Team Leaders and Engineers.
• Drive operational processes and enhance performance.
• Manage site sponsorship meetings and internal processes.
• Deliver high service levels and lead by example.
• Identify efficiency opportunities in collaboration with leadership.

Skills

Leadership

Communication

Strategic Planning

Operational Efficiency

Job description

A global coffee brand in the UK is seeking a Service Team Manager to lead, mentor, and develop a team of Field Service Engineers. The role involves driving operational efficiency, facilitating strategy execution, and managing site sponsorship meetings. Ideal candidates will have extensive experience in team management, a strong ability to communicate and implement strategic plans to enhance performance. Join a community that values integrity, growth, and innovation in coffee experiences.