Regional Operations Manager — Data-Driven, People Leader

Awaze Group; United Kingdom; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading property management company is looking for a Regional Operations Manager to oversee teams in Keswick. You will manage daily operations to ensure high standards in cleaning, maintenance, and service delivery. The role involves cross-functional collaboration, setting KPIs, and recruitment, complemented by opportunities for personal growth. You must have experience in leading operations teams and possess a full clean driving license for site visits.

Benefits

Learning and development opportunities

Dynamic work environment

Qualifications

• Experience managing and motivating an operations team.
• Ability to manage remote teams effectively and drive performance.
• Experience leading operational change and adapting to fast-paced environments.
• Demonstrable analytical skills and decision-making abilities based on data.
• Full clean driving license required for site visits.

Responsibilities

• Manage daily operations to deliver excellence to owners and guests.
• Collaborate on testing and rolling out new features.
• Set and monitor KPIs while reporting to the Head of Operations.
• Recruit new team members aligned with company values.
• Handle guest and owner escalations effectively.

Skills

Managing operations teams

Data-driven decision making

Cross-functional collaboration

Analytical thinking

Customer-focused strategy

Operational change leadership

Job description

A leading property management company is looking for a Regional Operations Manager to oversee teams in Keswick. You will manage daily operations to ensure high standards in cleaning, maintenance, and service delivery. The role involves cross-functional collaboration, setting KPIs, and recruitment, complemented by opportunities for personal growth. You must have experience in leading operations teams and possess a full clean driving license for site visits.