Regional Lead, Experience Services - Workplace Experience

Jones Lang LaSalle Incorporated; Greater London; On-site; GBP 75,000 - 100,000; Full time

Job summary

A leading global real estate firm is seeking a Regional Lead - Experience Services in London. This role involves leading workplace transformation strategies and delivering a superior employee experience. The ideal candidate will have over 8 years of experience in hospitality soft services or facility management and be proficient in Microsoft Office Suite. Strong communication and analytical skills are crucial for success. The position requires a collaborative approach to work and a commitment to exceptional customer service.

Qualifications

• 8+ years prior experience in Hospitality Soft Services, Facility Management or Operations.
• Knowledge of commercial and Workplace Strategy is preferred.
• Track record of initiative, integrity, and good judgement.

Responsibilities

• Works closely with Account Leadership to identify opportunities to grow and scale programs.
• Develops working relationships with clients to understand their goals.
• Leads the standardization of workplace experience programs regionally.

Skills

Strong analytical/financial aptitude

Excellent verbal and written communication skills

Highly collaborative with strong interpersonal skills

Education

Bachelor’s degree

Tools

Microsoft Office Suite

Job description

A leading global real estate firm is seeking a Regional Lead - Experience Services in London. This role involves leading workplace transformation strategies and delivering a superior employee experience. The ideal candidate will have over 8 years of experience in hospitality soft services or facility management and be proficient in Microsoft Office Suite. Strong communication and analytical skills are crucial for success. The position requires a collaborative approach to work and a commitment to exceptional customer service.