Regional Care Manager - Southern Trust

Connected Health Ltd; Armagh; On-site; GBP 35,000 - 45,000; Full time

Job summary

A healthcare provider in Northern Ireland seeks a Regional Care Manager to oversee care delivery in Southern Trust. The role requires management experience in healthcare, ability to work flexibly in the community, and strong communication skills. Responsibilities include leading Area Care Managers and ensuring compliance with care regulations. This position offers generous bonuses and professional development opportunities.

Benefits

Up to £2000 a year KPI Bonus

Sign on Bonus of £500 after 3 months

Monthly and annual staff awards

Qualifications

• 3-5 years of management experience in a healthcare setting.
• Experience working within domiciliary care.
• Full driving licence with access to a car.

Responsibilities

• Manage cover during Area Care Manager's absence.
• Provide guidance to front line staff as needed.
• Report Key Performance Indicators weekly and monthly.

Skills

Management experience in healthcare

Flexibility for community work

Communication Skills

Ability to manage competing priorities

Education

NVQ Level 5 in Health and Social Care

Job description

Join to apply for the Regional Care Manager - Southern Trust role at Connected Health Group Limited

Due to expansion we are seeking a Regional Care Manager for Southern Trust. As Regional Care Manager, you will be responsible for managing your team within a specified trust (please note travel will be required to head office in Belfast for occasional meetings). You will have operational responsibility for 4,000-5,000 hours of care being delivered to our service users each week. To help support you, you will have dedicated functional support from Belfast Headquarters as well as a team of Area Care Managers, Senior Care Assistants, Care Assistants, Care Navigators and Support Staff. You will have the opportunity to grow, lead and develop your team to ensure we are providing phenomenal care to our service users. By leading the Area Care Managers, you will support them in running their areas and ensure that auditing and compliance checks are completed regularly. You have the ability to take ownership of achieving the highest levels of compliance with regards to regulations, laws, quality standards and policies whilst ensuring your service receives an outstanding RQIA inspection.

You will be required to drive growth of the services and continued excellence in the service provided to our clients.

Qualifications & Experience

• 3-5 years of management experience in a healthcare setting with an ability to manage competing priorities and pressures.
• Previous experience working within domiciliary care.
• Must be flexible and willing to work in the community to cover sickness, annual leave and emergencies if required.
• Desirable: NVQ Level 5 in Health and Social Care, or currently working towards completion of Level 5.
• Drivers licence: Hold a full driving licence with access to a car (this criterion will be waived in the case of an applicant whose disability prohibits driving but who is able to organise suitable alternative arrangements).
• Communication Skills: Good standard of English – both spoken and written.

Why Choose Us?

• Bonus: Up to £2000 a year KPI Bonus
• Sign on Bonus: Receive a £500 bonus (paid after 3 months)
• Generous bonus and rewards which are uncapped
• Refer a Friend: £200 for successful referrals
• Monthly and annual staff awards and recognition events
• Training qualifications: NVQs in Health and Social Care (levels 3-5) to Leadership and Management Training
• Level 5 Diploma in Leadership and Management in Health and Social Care (Adult Management) – Bonus £200 upon completion

Roles and Responsibilities

• Manage and provide the required cover when Area Care Manager is on annual leave or sickness to ensure and maintain stability in the area.
• Provide guidance to front line staff via the on‑call phone in the absence of an Area Care Manager.
• Liaise with the designated stakeholders relative to the Area (i.e. Health & Social Care Trust).
• An ability to grow, build and retain a focused team.
• Reporting Key Performance Indicators and reporting to the Operations Team on a weekly and monthly basis.
• Lead and manage a team of Area Care Managers.
• Induction and oversight of training of Area Care Managers.
• Audit and monitor client and staff files of Area Care Managers whilst maintaining own.
• Scope for areas where business can be built.
• Oversee specific areas in the absence of the Area Care Manager.
• Maintain own supervision responsibilities including supervision agreements, probations, inductions and appraisals.
• Oversee rota templates to ensure working time directives are being adhered to.
• Oversee and lead investigations and support Area Care Managers.
• Manage and oversee annual leave and ensure it is being managed effectively and fairly.
• Act as a mentor for Area Care Managers.
• As part of the induction of Area Care Managers - introduce to community with staff teams and clients.
• Support and mentor Area Care Managers in all Connected Health systems and processes.
• Weekly and monthly meetings in aid of support to Area Care Managers.
• Manage and report as appropriate all adverse incidents, safeguarding and complaints.

About Us

At Connected Health, we don't just offer a job – we offer careers that are at the forefront of transforming the way homecare is delivered across Northern Ireland and Ireland. We recognise that the individuals we employ are pivotal to driving this transformation within the sector. That's why, at Connected Health, our mission is unwavering: to continually attract, recruit, and develop the finest homecare team.

Connected Health is an equal opportunities employer and is committed to promoting equality of opportunity, good relations, respect for diversity and inclusion in the workplace and the delivery of its services to clients. It is also committed to ensuring that the talents and resources of all its employees are utilised to the full. Connected Health welcomes applications for all job roles from members of all communities.