Receptionist/Office Administrator

Poten & Partners Inc.; City of London; On-site; GBP 25,000 - 30,000; Full time

Job summary

A global brokerage and consulting firm in London seeks an Entry-level Administrator to manage the front desk. Responsibilities include greeting visitors, answering calls, and ensuring the office runs smoothly. The ideal candidate will have excellent organizational skills and experience in customer service. A proactive attitude and good communication skills are essential for this full-time role.

Responsibilities

• Manage the reception desk and switchboard at all times.
• Greet and welcome visitors appropriately.
• Answer calls and manage messages efficiently.
• Reserve and prepare meeting rooms with required catering.
• Keep reception and meeting areas tidy and stocked.
• Sort daily mail and manage outgoing couriers.
• Assist with general administrative duties and team tasks.
• Maintain attendance records.

Skills

Excellent organizational skills

Customer service experience

Can do attitude

Ability to work under own initiative

Professional attitude

Communication skills

Good time keeping

Knowledge of MS Office

Job description

Poten & Partners is a global brokerage, energy consulting and business intelligence company with operations in New York, London, Singapore, Houston, Dubai, Guangzhou and Perth. Poten provides brokerage and advisory support for the transportation of crude oil, refined products, liquefied natural gas (LNG) and liquid petroleum gas (LPG).

We are looking to add a member to our Administration team in London, to support our global operations.

The successful candidate will have responsibility for Poten’s London office front desk, including answering phone calls, greeting visitors, general office management responsibilities and administrative assistance.

Key responsibilities

• Ensuring the reception desk and switchboard are manned at all times
• Receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately
• Operating the switchboard and answering calls, screening and forwarding incoming phone calls, taking and forwarding messages accurately
• Reservation of meeting rooms on Outlook, ensuring they are prepared with required catering and presentable at all times
• Keeping the reception, meeting rooms and kitchen areas tidy and well stocked
• Receiving and sorting daily mail/deliveries and organizing outgoing couriers
• Administration duties – ordering office supplies, reporting facilities issues, general team assistant duties – booking reservations, organizing team/client lunches, assist with employee expense administration etc.
• Attendance record keeping and administration
• The ability to demonstrate teamwork and assist with admin overflow work from the Office EA.

Skills / experience / personal attributes required

• Excellent organizational skills
• Experience as a Receptionist or customer service role
• “Can do” attitude and happy to work as part of a small admin team
• Able to work under own initiative in a methodical manner
• Professional and mature attitude
• Solid written and verbal communication skills
• Good time keeping and reliability
• Knowledge of MS Office

Seniority level

Entry level

Employment type

Full-time

Job function

Administrative