Receptionist - Care Home

Barchester Healthcare Homes Limited; Ashington; On-site; GBP 18,000 - 22,000; Full time

Job summary

A leading care organization is seeking a Receptionist to provide a warm welcome and support in a vibrant care home setting. As the first point of contact, you will answer calls, greet visitors, and manage the reception area, ensuring a bright and friendly atmosphere. Applicants should be professional, organized, and possess strong communication skills. Experience in administration is a plus, but no formal qualifications are strictly required. Competitive salary and a generous benefits package are included.

Benefits

Free learning and development

Profit share scheme

Holiday, retail and leisure discounts

Refer a Friend bonus scheme

Qualifications

• Must be courteous and caring toward residents.
• Ability to manage multiple tasks in a reception setting.
• No formal qualifications required, but relevant skills needed.

Responsibilities

• Provide a welcoming environment for residents and visitors.
• Answer phone calls and greet visitors.
• Manage the reception area efficiently.
• Perform administrative tasks such as typing and filing.

Skills

Professional demeanor

Strong communication skills

Good telephone manner

Organizational skills

Job description

ABOUT THE ROLE

As a Receptionist at a Barchester care home, you’ll provide the warm welcome that helps to make sure every resident and visitor feels at home with us. As the first point of contact for almost everyone who comes to the home, you’ll have a vitally important part to play in creating a positive and friendly environment. The role of Receptionist with us is very varied. You can expect to answer phone calls, greet visitors, manage the reception area and show prospective residents and their families around. We might also need you to carry out some administrative tasks, like typing, photocopying and filing.

ABOUT YOU

You’ll need to be professional, caring, courteous and well organised to join us as a Receptionist. You’ll take a real interest in our residents and go out of your way to make every visitor feel at home. No formal qualifications are required but you will need a good telephone manner and strong communication skills.

REWARDS PACKAGE

As well as a competitive salary, Barchester offers one of the best rewards packages in the care sector. Your generous benefits would include:

• Free learning and development
• Automatic enrolment into our profit share scheme
• A range of holiday, retail and leisure discounts
• Unlimited access to our Refer a Friend bonus scheme

If you’d like to use your administration and people skills in an organisation that provides the quality care you’d expect for your loved ones, this is a rewarding place to be.