Receptionist

Nazareth Nurserylancaster; Cardiff; On-site; GBP 19,000 - 22,000; Full time

Job summary

A care home in Cardiff is seeking a motivated Receptionist to provide daily support to visitors and management. Key duties include welcoming guests, handling enquiries both in person and over the phone, and performing administrative tasks. Ideal candidates should possess strong IT skills, attention to detail, and excellent communication abilities. Benefits include full training, support for DBS certification, and access to wellness programs and discounts. This role offers a chance to grow in a caring environment.

Benefits

Paid DBS / PVG disclosure

Induction and ongoing learning

Access to Employee Assistance Programme

Discounts through Blue Light Card

National Living Wage for aged 18-22

Qualifications

• Professional, caring, and enthusiastic attitude.
• Ability to prioritise tasks and work effectively in a team.
• Flexibility and adaptability in work approach.

Responsibilities

• Meet and greet visitors and direct them appropriately.
• Handle enquiries from residents, staff, or visitors.
• Perform general clerical duties like filing and photocopying.
• Input data on systems as requested.
• Provide administrative support to management.

Skills

Strong IT skills

Excellent verbal communication

Good attention to detail

Good telephone manner

Job description

We have an opportunity at our care home for a Receptionist. The purpose of this role is to provide day to day receptionist support to Visitors, Relatives and Suppliers and also deal with enquiries on the phone and face to face along with administration support for management.

Duties and Responsibilities:

• Meet and greet persons entering the home and direct them to the correct destination
• To deal with enquiries from residents, staff or visitors via telephone, email or face to face
• Showing visitors around the facilities and directing to appropriate rooms
• General clerical duties including filing, photocopying, record keeping and minutes for meetings as required
• Inputting data on systems as requested
• Provide administration support to the General Manager as and when required

All posts offered are subject to two satisfactory references and a enhanced DBS or PVG disclosure.

About You

We are looking for someone who is professional, caring, and enthusiastic. You will be well‑organised, have strong IT skills, good attention to deal, excellent verbal and written communication skills and good telephone manner. The ideal person will have a flexible approach with the ability to prioritise tasks and work as a team player and individually.

Working for Us

We’ll provide full training, so it’s a great opportunity to learn something new. In return, you will enjoy access to a huge variety of benefits and services to support your well‑being and throughout your career we will invest in you and you will enjoy additional support and benefits including:

• We will pay for your DBS / PVG disclosure certificate
• Induction and commitment to ongoing learning and development
• Wellbeing - free of charge access to an independent and confidential Employee Assistance Programme. This gives Colleagues and their family access to 24/7 365 support for a whole range of issues including physical, mental and financial issues.
• Access to Blue Light Card -discount service providing members with thousands of amazing discounts online and on the high street
• Aged 18-22 – we pay at least National Living Wage rate