Receptionist

Bay Mark Health; Newport; On-site; GBP 10,000 - 40,000; Full time

Job summary

A healthcare facility in Newport, UK, is seeking a Full Time Receptionist to manage office tasks and support patient intake processes. The ideal candidate possesses excellent customer service skills and basic PC proficiency, with a minimum of 1 year of office experience. Responsibilities include answering phones, assisting in patient scheduling, and maintaining office organization. This role offers a competitive hourly rate of $16.00 to $17.17, along with a comprehensive benefits package including 401K, medical insurance, and paid time off.

Benefits

401K match

Medical, Dental, Vision Insurance

Paid Time Off

Employee Referral Program

Qualifications

• At least 1 year of prior experience in an office setting.
• Proficient in basic PC skills, specifically Microsoft Word and Excel.
• Ability to maintain routine records.

Responsibilities

• Answer phones and manage mail flow.
• Assist in patient intakes including scheduling.
• Maintain office cleanliness in designated areas.

Skills

Excellent customer service skills

Basic PC skills

Ability to follow directions

Effective communication

Self-directed

Flexible and cooperative

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Job description

Description

Full Time Receptionist - Healthcare

BAART Programs is looking for highly organized, professional and enthusiastic receptionist to handle a multitude of administrative functions in the treatment center. An ideal candidate is able to multitask and ensure the coordination of office activities, partner with clinic staff and maintain the paper flow of clerical functions in the office.

Responsibilities

• Performs secretarial duties – includes answering phones, forwarding calls, managing mail flow, data entry, reconciling daily money collected, and office inventory control.
• Assist Medical Director/Program Physician/Nurse Practitioner with patient intakes – including scheduling, patient check in, insurance verification, payment collection and follow up calls.
• Assists in obtaining patient histories from other NTP’s, building blank patient files for new admissions, archiving discharged files, and prepares and maintains reports and records.
• Office maintenance – ensure children’s play area is cleaned, disinfect and clean lab area, clean coffee/beverage area.
• If applicable - facilitate specimen collection from patients, deliver to lab, file results and distribute to counselors.
• Other duties, as assigned.

Qualifications

• High school diploma or equivalent with at least 1-year prior experience in an office setting.
• Excellent customer service skills and professional public presentation skills, including telephone etiquette.
• Proficient in basic PC skills. Microsoft Word and Excel preferred.
• Ability to understand and follow oral and written directions, establish and maintain effective working relationships with patients, program management, medical staff, counselors and peers.
• Ability to maintain routine records and communicate effectively, both orally and in writing.
• Self-directed with the ability to work with little supervision.
• Flexible and cooperative in fulfilling all obligations.
• Satisfactory drug screen and criminal background check.

Salary Range

Salary ranges from $16.00 to $17.17 an hour. The salary of the candidate(s) selected for this role will be set based on a variety of factors, including but not limited to, experience, education, specialty and training.

BayMark offers excellent benefits

• 401K match
• Medical, Dental, Vision Insurance
• Accident Injury, Hospital Indemnity and Critical Illness Plans
• Company paid Short & Long Term Disability
• Company paid Basic Life Insurance
• Paid Time Off
• Bereavement Leave
• Flexible Sick Time
• Employee Referral Program

Total compensation goes beyond the value on the paycheck. Please consider the total compensation package by contacting us at BayMark Health Services for more information.

What you can expect from us

BAART Programs, a progressive substance abuse treatment organization, is committed to the highest quality of patient care in a comfortable outpatient clinic setting. Our ultimate goal is to address the physical, emotional, and mental aspects of opioid use disorder to help each of our patients achieve long-term recovery and an improved quality of life.

Equal Employment Opportunity

BAART Programs is committed to Equal Employment Opportunity (EEO) and to compliance with all Federal, State and local laws that prohibit employment discrimination on the basis of race, color, age, natural origin, ethnicity, religion, gender, pregnancy, marital status, sexual orientation, citizenship, genetic disposition, disability or veteran’s status or any other classification protected by State/Federal laws.