Receptionist

Kick It Out; Leicester; On-site; GBP 22,000 - 30,000; Full time

Job summary

A prestigious football club based in Leicester is seeking a passionate Receptionist to join their team. This role involves providing first-class service to guests, ensuring excellent communication and multitasking skills. The ideal candidate will have prior experience in customer service or front of house roles and possess a keen attention to detail. With a commitment to community and diversity, the club offers competitive salaries, pensions, and great staff benefits. If you're looking for an exciting role in the football industry, apply today!

Benefits

Competitive salary

Pension scheme

Life assurance

Free onsite parking

Subsidised staff restaurants

Up to 33 days annual leave

Qualifications

• Experience in Reception, Customer Services, Events or Front of House roles is essential.
• Ability to communicate clearly and accurately with a diverse audience.
• Flexibility and a dynamic approach to working in fast-paced environments.

Responsibilities

• Provide a warm welcome to all guests and stakeholders.
• Deliver outstanding service at various Reception points.
• Process information accurately and work to tight deadlines.

Skills

Customer service experience

Multitasking

Excellent communication

Attention to detail

Organizational skills

Job description

Kickstart your career Leicester City Football Club as a Receptionist!

Contract Type: Permanent

Do you have the drive and passion to make a real impact at Leicester City Football Club?

About The Role & Who We’re Scouting

We’re on the lookout for a passionate Receptionist to join our squad at Leicester City Football Club. As a member of the Reception team, you’ll play a key role in providing a first-class welcome to all stakeholders including LCFC staff, visitors, clients, parents, public and both Academy and First Team players.

Your responsibilities will include greeting and catering all guests, ensuring the highest standard of service is delivered at the various Reception points, while keeping both them and their host updated.

The ideal candidate will have experience in Reception, Customer Services, Events, Hospitality, or Front of House roles, with administrative elements also being key to this role. You will have worked in roles that deliver first-class visitor experience, possessing an awareness of the demands involved in a multi-purpose facility.

You’ll need to be able to communicate to the highest level; to listen, interpret and convey information in a clear and accurate manner, providing timely delivery of information and select the most appropriate method of communication. Processing information and working to deadlines with excellent attention to detail is key, and we’re looking for someone who thrives in a dynamic and fast-paced environment.

You’ll need to be flexible and well organised with the ability to multi-task and perform well under pressure, demonstrating honesty, integrity, reliability and confidentiality at all times. If you're excited about making a difference and contributing to the Club’s success, this could be the perfect opportunity for you!

If you think your experience and skills match, and you’ve got the drive, energy, and skills to work in a fast-paced, high-performance environment, we want you on our team!

About The Club

Leicester City Football Club has a rich and proud history – we’re more than just a football club; we’re a community. Formed in 1884, we’ve achieved incredible milestones, including becoming Premier League champions in 2016 and winning the FA Cup in 2021.

Our commitment to the local community, fans, and world-class experiences extends beyond the pitch. With the opening of our new state-of-the-art training ground in 2021, we continue to invest in our growth and success. Our team at Leicester City is more than just colleagues – we invite you to join our Club and experience the exciting opportunities of a life in the football industry!

Benefits Package

Our people are the lifeblood of the Club, and we feel should be rewarded as such – we offer a competitive salary, pension scheme and life assurance for all permanent employees. You’ll enjoy free onsite parking, access to our subsidised staff restaurants and up to 33 days of annual leave (including bank holidays) amongst a host of other great employee benefits!

Leicester City Football Club believes that football is for all, and we are committed to Diversity and Inclusion, where valuing the individual is our highest priority. We are working to see equality across all areas of the Club and welcome applications from all areas of the community.

If you have any requirements in regard to the recruitment process, please let us know; we are happy to support your needs.

Next Steps

We’ll be reviewing applications as and when they are submitted and invite shortlisted candidates for interviews, so don’t wait – if you think this role sounds like the right fit, apply today! We’re excited to hear from you and can’t wait to see how you’ll help us reach new heights!