Receptionist

PT group; Greater London; On-site; GBP 22,000 - 30,000; Full time

Job summary

A London-based firm is seeking a full-time Receptionist to join their team. This role involves welcoming visitors, fielding calls, and managing meeting room supplies. Ideal candidates will have experience in customer service and be organized and proactive. They will be the face of the business, ensuring an excellent impression. The position offers numerous benefits including annual leave, a bonus scheme, and support for health and wellness initiatives.

Benefits

28 days annual leave

Bonus scheme

Life Assurance

Pension Scheme

Health cash-plan

Gym membership contribution

Electric vehicle scheme

Cycle to Work scheme

Flu vaccinations

Qualifications

• Experience in a client/customer-facing environment.
• Ability to build rapport with clients quickly and professionally.
• Organized and able to manage changing priorities.
• Approachable nature to support clients and employees.
• Proactive with a can-do approach.

Responsibilities

• Welcome and greet visitors to the firm.
• Field and redirect incoming calls as appropriate.
• Manage visitor sign-in and distribute passes.
• Order stationery and refreshments as needed.
• Handle incoming post and couriers.

Skills

Client service

Communication

Organisation

Proactiveness

Team collaboration

Job description

About The Role

We are thrilled to share the expansion of our London (International HQ) office on Lime Street as we look for a Receptionist to join our growing team.

Our reception team is a critical link between us and our clients, a lifeline for our employees, and a reassuring first impression for interviewing candidates.

We are looking for an outgoing individual who takes pride in the quality of their client service to fulfil this diverse position. Responsibilities of a Receptionist include, but are not limited to:

Client Communications and Visitor Management Ng

• Welcome and greet all visitors to the firm, including clients.
• Field and redirect incoming calls as appropriate.
• Maintain a timely response to incoming calls and email queries.
• Manage visitor sign‑in (including the contractor log) and distribute visitor passes.

Event, Meeting Room and Office Supply Management

• Replenish meeting rooms (notepads, tissues, etc.).
• Order stationery and refreshments as needed.
• Book meeting rooms as needed, allowing for the set‑up of events.
• Coordinate with any external vendors, contractors or catering for events.
• Conduct routine safety and maintenance checks.

Mail Management

• Handle incoming post, special deliveries and couriers.
• Classify outgoing post.
• Log files according to the SOS system.

About You

Whilst previous experience as a Receptionist or Administration would be beneficial, Parameter it is not essential. We are looking for someone who:

• Has prior experience in a client/customer facing environment.
• Has an ability to build rapport with clients quickly and professionally.
• Is organised and able to manage changing priorities.
• Has an approachable nature as both clients and employees will look to you for support.
• Is proactive and has a can‑do approach.
• Thrives best in a collaborative team environment.

In this role you will often be acting as the face of the business, so it is important the successful candidate reflects and emulates our values as a firm.

We are looking for someone to work full‑time between the hours of 09:00 - 17:00. This role however is not a pathway to noises Contract with the firm.

About Us — Benefits

• 28 days annual leave (plus (%public holidays)
• Bonus scheme
• Life Assurance
• Scottish Widows Pension Scheme
• Health cash‑plan
• 1/3 gym membership contribution
• Electric vehicle scheme
• Happy People/Perks at Work benefits portal
• Cycle to Work scheme
• Flu vaccinations

Equal Opportunities Statement

As HCR is an equal opportunities employer, we don’t just accept differences, we celebrate them. We aim to attract a diverse and ambitious workforce that reflects all backgrounds and skills, nurturing talent and fostering an inclusive workplace. We are also an armed forces‑friendly organisation.