Receptionist

Devon Hotel; Exeter; On-site; GBP 40,000 - 60,000; Full time

Job summary

A local hotel in Exeter is seeking a Receptionist to be the welcoming face and voice of the organisation. Responsibilities include greeting visitors, managing calls, handling mail, and performing general administrative tasks. The ideal candidate should be organised, personable, and adaptable. This role offers an opportunity to develop valuable skills in customer service and hospitality, with added perks like discounts and a friendly work environment.

Benefits

Generous TRONC

Discounts with local companies

Career development opportunities

Qualifications

• Organised and detail-oriented individual is essential.
• Customer-facing experience is an advantage.
• Ability to adapt to various situations.

Responsibilities

• Greet and assist visitors and clients professionally.
• Manage incoming and outgoing calls efficiently.
• Handle mail, deliveries, and couriers.
• Use booking systems for accommodation and restaurant.
• Perform general tasks like data entry and filing.
• Maintain a tidy reception area.

Skills

Organisational skills

Communication skills

Customer service

Job description

Hourly rate and hours per week: 30 Hours Per Week / £12.50 Per Hour

Deadline to apply:

We have 60 accommodation rooms at the hotel. Adaptability is key, as you will need to adjust the way you deal with customers based on the event they are holding.

What will I be doing?

As a Receptionist , you'll be the welcoming face and voice of our organisation, providing essential administrative support and ensuring the smooth running of our front‑of‑house operations. This is a fantastic chance to develop excellent communication, customer service, and organisational skills.

Key Responsibilities:

• Greeting and assisting visitors and clients in a professional manner.
• Managing incoming and outgoing calls, directing them to the appropriate person or department.
• Handling mail, deliveries, and couriers.
• Using booking systems for accommodation and our restaurant.
• Performing general administrative tasks such as data entry, filing, and photocopying.
• Maintaining a tidy and presentable reception area.

What are we looking for?

Someone who is organised, detailed with a can do attitude. The role involves dealing with people in there highest and lowest moments, being personable is key! You also need to want to enjoy your time with us!

What’s in it for me?

Generous TRONC, discounts with companies both near and far and contracted hours! Oh, and getting to work with a group of people who are focused on being the best at what we do and helping you develop your career in hospitality, if that’s what you want to do!