Reception Manager: Lead Front Desk for Memorable Stays

PPHE Hotel Group; City of London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A well-known hotel group in London is looking for a Reception Manager to join their team. In this role, you will assist the Front Office Manager and lead the Reception Team to provide exceptional service to guests. Candidates should have a strong knowledge of front office operations and previous experience in a similar position in a hotel. The role also includes a variety of benefits, such as discounted hotel rates and wellness days.

Benefits

Heavily discounted hotel rates

F&B discounts

Two wellness days per year

Two free meals per day

Access to 40% of pay before payday

Recommend a friend scheme

Gym discounts

Ride to Work scheme

Discount hub for stores

Free dry cleaning for uniform

Annual staff parties

Qualifications

• Excellent detailed knowledge of Front Office operations.
• Ability to ensure guests’ needs are satisfactorily met.
• Hands-on leadership role, motivating and training team members.
• Previous experience as a Duty Manager or Reception Manager in a hotel.

Responsibilities

• Assist the Front Office Manager in all Front Office duties.
• Lead Reception Team to deliver memorable guest experiences.

Skills

Knowledge of Front Office operations

Leadership and motivational skills

Proficiency in Microsoft Office

Knowledge of Opera

Job description

A well-known hotel group in London is looking for a Reception Manager to join their team. In this role, you will assist the Front Office Manager and lead the Reception Team to provide exceptional service to guests. Candidates should have a strong knowledge of front office operations and previous experience in a similar position in a hotel. The role also includes a variety of benefits, such as discounted hotel rates and wellness days.