Reception & Front Desk Manager - Multi-Site

Portico Corporate Reception Management Ltd; Greater London; On-site; GBP 41,000; Full time

Job summary

A corporate reception management company in Greater London is seeking a Reception Manager for a 12-month maternity cover position. The ideal candidate will oversee a team of four, enhance service standards, and manage multiple busy locations. This role involves strategic planning, customer service excellence, and effective team management. The successful candidate will work Monday to Friday with a competitive salary of £40,517 per annum alongside excellent benefits including holiday allowance, pension contributions, and a recommend a friend bonus scheme.

Benefits

Excellent holiday allowance

Pension contributions

Life insurance

Enhanced annual leave

Recommend a Friend Bonus Scheme

24-hour personal helpline

Access to discounts and benefits platform

Training and development opportunities

Qualifications

• Experience in a corporate or five-star hospitality environment is preferred.
• Proven track record of managing multiple busy locations.
• Ability to effectively manage a team.

Responsibilities

• Oversee the ground floor reception team of 4 across 2 buildings.
• Enhance service standards through SOPs and customer feedback.
• Demonstrate effective rota management and strategic planning.

Skills

Customer service experience

Supervisory or management experience

Multi-tasking skills

Job description

A corporate reception management company in Greater London is seeking a Reception Manager for a 12-month maternity cover position. The ideal candidate will oversee a team of four, enhance service standards, and manage multiple busy locations. This role involves strategic planning, customer service excellence, and effective team management. The successful candidate will work Monday to Friday with a competitive salary of £40,517 per annum alongside excellent benefits including holiday allowance, pension contributions, and a recommend a friend bonus scheme.