Reception, Chester Basin Animal Hospital

Marsveterinary; Chester; On-site; GBP 25,000 - 35,000; Full time

Job summary

An animal care provider is seeking an engaging Veterinary Assistant, Receptionist to join their front desk team. This role involves providing excellent customer service while managing appointments, assisting with patient admissions and discharges, and supporting veterinary staff. Ideal candidates will have strong interpersonal skills and a willingness to learn about veterinary care. Join a caring culture that offers competitive wages and exceptional career development opportunities.

Benefits

RRSP Employer 5% Group Match Program

Competitive wages and benefits

Annual uniform allowance

Generous personal pet care discounts

Qualifications

• Organized, motivated, and empathetic individual required.
• Experience with customer service and reception tasks is preferred.
• Willingness to learn and assist with veterinary tasks.

Responsibilities

• Provide excellent customer service and make clients feel welcomed.
• Manage phone calls and schedule appointments efficiently.
• Assist in admitting and discharging pet patients.

Skills

Excellent customer service skills

Ability to manage appointments effectively

Familiarity with veterinary services

Job description

Front Desk

Location: Chester Basin, NS

Chester Basin Animal Hospital

Chester Basin Animal Hospital is welcoming an engaging Veterinary Assistant, Receptionist to join our team! This is an exceptional opportunity for an organized, motivated, and empathetic individual to join us in a very important support role for the entire hospital. In this role, you will help our clients and their pets feel welcomed and appreciated!

• Excellent customer service skills; a real aptitude for putting people at ease and creating a welcoming environment

• Ability to answer a multiline phonesystem track and book, and follow up with appointments effectively

• Respond to and manage email correspondence; clients, referring veterinarians & internal office messages

• Admitting and discharging pet patients; scheduling appointments

• Invoicing/billing; creating estimates, obtaining pet owner confirmation and processing payments

• General housekeeping duties; cleanliness of reception area, pet holding areas and common areas

• Willingness to learn more regarding veterinary services; updated medical office procedures; and assist the Veterinary staff with various tasks and treatments

What VCA Canada Offers

Join our team and you will make a huge difference in the lives of pets and their families! With an extensive network of hospitals across Canada, each location offers a diverse experience, a local community feel, and a caring culture you can thrive in: We have the right fit for you!

• RRSP Employer 5% Group Match Program! Saving for your future just got easier!

• VCA Canada RRSP Student Loan Program- Ask us more!

• A caring culture of Wellness and Appreciation!

• Competitive wages and benefits!

• Annual uniform allowance

• Exceptional career development: there is room to grow here!

• Employee Assistance Program

• Referral Bonus Rewards

• Opportunities to give back to your community through VCA initiatives

• Generous personal pet care discounts

• And extra perks like shopping discounts and cool wellness apps!

Click APPLY now and join us!

VCA Canada is committed to providing an inclusive and diverse workplace and is an equal‑opportunity employer. If you require any assistance, please let us know.

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