Rail Security Enforcement Officer

Carlisle Support Services Group; Carlisle; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading support services group in the UK is seeking a Rail Security Enforcement Officer in Carlisle. The role requires proactive engagement and effective conflict management within a security environment. With competitive pay at £13.62 per hour, you will work approximately 40 hours weekly, ensuring safety and providing security presence for clients. Full training is provided along with perks such as health plans and pension access. Ideal candidates should have a valid SIA licence and effective people skills.

Benefits

Competitive hourly rate

Access to Company Pension Scheme

Health and Wellbeing Plans

Career development opportunities

Funded SIA top up training

Qualifications

• Must be at least 18 years old.
• 5 years checkable work and address history required.
• Ideally have some experience in a Security environment or customer-facing role.

Responsibilities

• Provide a proactive and engaging security presence.
• Ensure colleague safety and manage security incidents.
• Control access and conduct security patrols.

Skills

SIA Guarding or Door Supervision licence

Effective conflict management

Effective people skills

Reliable and punctual

Ability to engage with the public

Job description

Overview

Rail Security Enforcement Officer- Carlisle Support Services Proudly working in Partnership with Merseyrail

The benefits

• A competitive hourly rate of pay – paid monthly
• Access to Company Pension Scheme after qualifying period
• Health and Wellbeing Plans
• Wagestream - financial flexibility and instant access to earned and authorised wages
• Full induction, ongoing training, and career development
• Quality kit and uniform, everything you need to perform your role effectively
• Funded SIA top up training
• Employee Assistance Program
• Refer a Friend Scheme

The role

Carlisle Support Services is looking for enthusiastic, reliable, and dedicated individuals to join our team, working with our prestigious clients. If this sounds like you, and you’re willing to learn new skills to develop your career, we promise to provide full training and all the support you’ll need to help you to succeed.

All shifts start and end at Liverpool Central Station (L1 1JT)

This is a full-time role averaging approximately 40 hours per week, based on a rotating schedule. Our operations run 7 days a week, with shifts starting as early as 08:15 AM and finishing as late as midnight (00:00), including weekends

Shifts could include but not limited to: Monday-Saturday could include 08:15-16:15 or 15:00-00:00 and on Sundays will include 12:00-23:00

Please ensure you are able to travel to and from the site during these hours.

Pay: £13.62 per hour

Your core role will include but not be limited to the following activities:

• Ensure colleague safety, providing a sense of assurance for all
• Provide a smart, visible, proactive, and engaging security presence and deterrent
• To comply with and enforce all Byelaw Enforcement & Penalty Fare Initiatives in accordance with directives
• to respond, manage and contain all security incidents in accordance with company expectations & standards
• Effective conflict management, always taking control of incidents
• Control access and egress, conducting security patrols to deter crime
• Able to proactively and professionally engage with the public
• Be aware of hazards and incidents, and responding appropriately
• Providing guidance, information and directing customers as a first point of contact
• Managing and following safety and security processes and procedures
• Working as part of a team, building strong working relationship

Is this you

• At least 18 years old
• SIA Guarding or Door Supervision licence
• 5 years checkable work and address history
• Reliable, punctual, flexible, and smart in appearance
• Friendly, approachable, and always professional
• Enthusiastic and motivated to do a great job
• Ideally some experience within a Security environment or a customer facing role
• Able to interact with clients and customers in a positive manner
• Some experience working within a Security environment and working as part of a team
• Effective people skills, able to interact with clients and customers in a positive manner

Successful candidates will be required to provide original documentation for detailed screening and vetting processes. This could include the following: passport, driving licence, utility bill dated in the last 3 months, HMRC letter, original bank statement, original payslip, birth certificate or a valid share code.

This is us

Join a growing market-leading brand of support services to work with the UK’s largest brands such as Tottenham Hotspur Stadium, Jaguar Land Rover, Tesco, BBC StudioWorks, and many more.

Carlisle currently employees over 5,000 dedicated and enthusiastic staff members to deliver events, security cleaning, and retail facilities support services across the UK’s most renowned sites and critical infrastructure.

Apply today to find out more and embark on an exciting career journey filled with unrivalled recognition schemes and progression opportunities aimed at helping you achieve your true potential.

Equality, Diversity, and Inclusion

At Carlisle, we are committed to Equality, Diversity, and Inclusion in all areas of employment, recruitment and selection, training, development, and promotion. In all situations people will be judged solely on merit or ability.