Rail Operations Controller – Planning & Service Lead

Heidelberg Materials Limited; Shepton Mallet; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading construction materials supplier in Shepton Mallet seeks an Operations Controller to enhance service delivery to customers. The role involves managing train logistics, ensuring fleet availability, and acting as the primary contact for customer inquiries. Candidates should possess strong communication and decision-making skills, with a preference for experience in rail logistics or supply chain coordination. Competitive rewards and a family-friendly culture emphasize well-being and career progression.

Benefits

Competitive Package

Family-Friendly Policies

Wellbeing & Development

Qualifications

• Ability to work independently and under pressure.
• Experience in rail logistics or supply chain coordination preferred.

Responsibilities

• Be the first point of contact for MRL customers.
• Make business-critical decisions for effective train plan running.
• Maintain control of the MRL wagon fleet.
• Create and deliver the weekly train plan.
• Accurately log and report on daily train movements.

Skills

Strong communication skills

Decision-making skills

Organisational abilities

Data management skills

Experience in rail logistics

Job description

A leading construction materials supplier in Shepton Mallet seeks an Operations Controller to enhance service delivery to customers. The role involves managing train logistics, ensuring fleet availability, and acting as the primary contact for customer inquiries. Candidates should possess strong communication and decision-making skills, with a preference for experience in rail logistics or supply chain coordination. Competitive rewards and a family-friendly culture emphasize well-being and career progression.