Qualified Deputy Manager - Social & Heath Care

Dunnebier Print & Marketing; Metropolitan Borough of Solihull; On-site; GBP 30,000 - 40,000; Full time

Job summary

A social care provider is seeking a Qualified Deputy Manager in Solihull to lead a team, ensure compliance with CQC regulations, and maintain high standards of care. Candidates should have relevant diplomas and proven experience with learning disabilities. Strong leadership and communication skills are essential for success in this role.

Qualifications

• Proven experience in a residential or day care setting for individuals with learning disabilities.
• Knowledge of Care Quality Commission regulations and safeguarding procedures.
• Experience managing sensitive situations.

Responsibilities

• Manage and lead a team of support staff.
• Ensure compliance with Care Quality Commission regulations.
• Develop and maintain the residential service in Solihull.

Skills

Leadership

Effective communication

Mentoring

Administration

Relationship management

Education

Level 4 Diploma in Adult Care

Level 5 Diploma in Leadership for Health and Social Care

Job description

Qualified Deputy Manager – Social & Heath Care

We are recruiting on behalf of our client for a Qualified Deputy Manager for Adult Care in the Solihull area. This is to deputise for the Registered Care Manager in providing a high quality and effective specialist residential care service. This role requires adherence to The Leadership Qualities Framework for Adult Social Care and The National Skills Academy, at Operational Leadership level.

Responsibilities For Deputy Manager

• To provide direct management and leadership to a team of support staff.
• Ensure the service is fully compliant with all areas of the Care Quality Commission (CQC) regulations and strives for excellence within all key areas.
• Contribute as part of a wider management team to maintaining and developing the residential service across Solihull.
• Lead and manage a team of support staff, including carrying out supervisions and appraisals, regular monitoring of staff attendance through the management of attendance policy.
• Support and develop staff to fulfil their roles by coaching and mentoring.
• Ensure that staff competency and performance assessments are carried out and reviewed accordingly.
• Complete rotas to ensure the service is staffed appropriately.

Education & Qualifications

• Level 4 Diploma in Adult Care (or equivalent)
• Level 5 Diploma in Leadership for Health and Social Care (or equivalent)

Experience & Knowledge

• Proven experience of working in a residential or day care setting with people who have a learning disability and complex needs
• Working knowledge of the Care Quality Commission and their role
• Experience of working within and knowledge of safeguarding procedures.
• Knowledge of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 (Part 3) and Care Quality Commission (Registration) Regulations 2009 (Part 4).
• Experience of dealing with difficult and highly sensitive situations.

Skills & Abilities

• Ability to lead and manage staff
• Able to mentor/coach staff
• Effective communication skills, including the ability to communicate complex and sensitive information both verbally and in writing
• Good administration skills
• Ability to promote and maintain good working relationships.