PTS Sales Assistant

City Plumbing; Lisburn; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading plumbing supplier in Lisburn is seeking a driven Sales Assistant to exceed customer expectations and deliver exceptional service as part of a successful branch team. Your responsibilities will include supporting sales targets, serving customers both at the counter and over the phone, and maintaining high operational standards. Previous sales experience is preferred. You will also enjoy benefits like bonuses, discounts, and a commitment to creating an inclusive workplace culture.

Benefits

Bonus

Discounts, savings and cash back

Life assurance

Mental Health support

Flexible working options

Development opportunities

Qualifications

• Previous experience in selling or customer assistance is ideal.
• Committed to delivering outstanding service.
• Ability to work as part of a team.

Responsibilities

• Support the Branch Manager in achieving sales targets.
• Maintain high standards and a loyal customer base.
• Serve customers on the trade counter and assist with telesales.
• Perform general driving duties when required.

Skills

Customer service

Sales skills

Teamwork

Integrity

Communication

Job description

Job Overview

Come and join us as a results driven Sales Assistant to deliver sales and exceed customer expectations as part of a hugely successful branch team.

As a Sales Assistant, you’ll be committed to delivering an outstanding level of service, and you’ll be professional, driven and enthusiastic. The Sales Assistant role is customer facing, providing the best service on our trade counter and over the phone, maximising sales at every opportunity. You’ll naturally promote and embrace our inclusive team environment and we’re sure you’ll have some fun along the way!

Key Responsibilities

• Supporting the Branch Manager and Assistant Branch Manager with achieving and exceeding sales targets at optimum margins.
• Ensuring we maintain high standards, creating and maintaining a loyal customer base and providing a first class service.
• Assisting with the general duties within the branch such as serving customers on the trade counter, telesales and ensuring the housekeeping standards are maintained both on the trade counter and warehousing.
• You may be required to take on general driving duties when required.

As a Sales Assistant, you’ll enjoy working within a team and have a dedicated focus on driving results, whilst being committed to acting with integrity and honesty in everything you do. Ideally you’ll have previous experience of selling or assisting customers with purchases.

From boilers to bathroom suites, tubing to towel rails and everything in between, we have all the products our customers need to complete the job. And we have all you need to build a successful career!

With a network of more than 90 branches, PTS is ideally placed to meet the needs of customers, wherever they may be, and we offer a fast and efficient delivery service. PTS is also the sole supplier of key products and services to British Gas

We’re proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we’re super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.

Benefits

• Bonus
• Discounts, savings and cash back at numerous retailers
• Life assurance
• Extended family policy including maternity, paternity, additional annual leave and more
• Mental Health First Aiders and Employee Assistance Programme, we look out for each other
• Complete induction and a company that lets you grow and encourages development
• Financial education and loans
• Flexible working options
• A business striving to create an environment of inclusion so everyone can be their true self
• And more!

We’re passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don’t want you to ‘fit’ our culture, we want you to enrich it.

We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.