Property Claims Advisor

JDR Group; United Kingdom; On-site; GBP 30,000; Full time

Job summary

A reputable insurance company in Delph, Greater Manchester, seeks a Property Claims Advisor to manage claims efficiently. The successful candidate will handle all aspects from notification to resolution and oversee contractors. Experience in property claims is preferred, alongside strong written and relationship skills. This full-time role requires a GCSE and the ability to thrive in a fast-paced environment. Competitive salary up to £30,000 per annum, with a fully office-based working model.

Qualifications

• GCSE or equivalent required.
• Experience in property claims is advantageous.
• Ability to work in a fast-paced environment against deadlines.

Responsibilities

• Manage claims from first notification to resolution.
• Oversee network contractors and ensure timely actions.
• Provide accurate information to meet service requirements.
• Handle enquiries from clients and contractors.
• Interpret data and assess liability for claims.

Skills

Fast-paced work environment

Relationship management

Written communication

Insurance knowledge

Valid DBS check

Education

GCSE or equivalent

Job description

Job Title: Property Claims Advisor

Location: Delph, Greater Manchester (OL3)

Salary: Up to £30,000 per annum (DOE)

Start Date: ASAP

Office / Hybrid: Fully Office Based

Are you actively on the market seeking a new opportunity to start the new year in 2026? Do you have experience or knowledge of working within property claims? JDR are currently supporting one of our key clients in Delph (OL3) and this could be the opportunity you have been looking for!

Job Responsibilities

• End-to-end management of claims from first notification to resolution.
• Appoint and oversee network contractors, ensuring timely and effective action.
• Provide accurate, complete information to contractors to meet service requirements.
• Handle enquiries from clients, insurers, contractors, and policyholders professionally and efficiently.
• Liaise with all stakeholders to gather information, provide updates, and manage expectations.
• Ensure all claims are handled in line with agreed SLAs and KPIs као.
• Interpret site‑specific data, images, and reports to assess liability, approve or amend scopes and estimates, and challenge or decline claims where appropriate.
• Produce clear, accurate technical reports.
• Identify and implement process improvements.
• Maintain ongoing professional development and up‑to‑date insurance industry knowledge.
• Ensure full compliance with relevant legislation, including Data Protection and Health & Safety.

Key Skills / Requirements

• GCSE or equivalent.
• Claims energi across underground services, drainage or plumbing & heating.
• Ability to work in fast paced environment against deadlines.
• Insurance Qualifications (preferred).
• Excellent mərk words and written.
• Strong relationship skills.
• Valid DBS check.

JDR is acting as an Employment AgencyCheckpoint in relation to this vacancy. We are an equal opportunities employer and welcome applications from individuals of all backgrounds. We are committed to creating an inclusive environment where everyone feels valued and respected.