Production Team Lead Planner

Dubizzle Limited; Wood End; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading company in customer relations is looking for a dedicated Customer Retention Executive in Wood End, UK. The role involves managing production schedules and coordinating with teams to ensure effective operations. Candidates should have experience in production planning, excellent communication skills, and advanced knowledge of Microsoft Excel. The position offers a variety of benefits including 23 days of holiday, a pension scheme, and opportunities for ongoing development.

Benefits

23 days' holiday + Bank Holidays

Company Pension scheme

Company Sick Pay (after qualifying period)

Cycle to Work scheme

Employee rewards and discounts

Health Care Cash Plan option

24/7 Employee Assistance Programme

Access to online learning

Free onsite parking

Life Assurance

Qualifications

• Previous experience in a Production Planning role, ideally in FMCG.
• Ability to present KPIs to senior leadership.
• Proficient in Microsoft Excel and ERP systems.

Responsibilities

• Manage production schedules and workflows.
• Coordinate refurb and warehouse team tasks.
• Communicate with depots and logistics on goods movement.
• Attend production meetings providing status updates.
• Report any production issues to the Head of Production.
• Establish optimal inventory levels based on demand.
• Collaborate on forecasts and long-term strategy.
• Maintain data in ERP system.
• Promote compliance with company policies.
• Develop a culture of continuous improvement.

Skills

Production Planning experience

Excellent communication skills

Advanced Microsoft Excel

ERP and Scheduling systems experience

Job description

At Culligan UK Limited, our focus is on delivering exceptional customer experiences that lead to long-lasting relationships. We are looking for a dedicated Customer Retention Executive to join our team and play a pivotal role in retaining our valued customers.

Role overview:

Reporting to the Demand & Supply Manager this role supports Culligan UK’s ability to plan efficiently the refurbishment of products whilst ensuring the smooth transition of products moving in and out of distribution centres.

Working closely with key stakeholders on the site this role is vital for ensuring stock levels are maintained and reduces risk to customer shortages.

This is an office based role in Fillongley.

Monday - Friday 8:30 - 17:00

Main Responsibilities:

• Manage production schedules and workflows between depots.
• Coordinate the refurb and warehouse team ensuring effective task allocation and prioritisation.
• Communicate with depots and logistics planner on the movement of goods between sites.
• Attend production meetings, providing clear updates on Refurb status, progress, and potential delays.
• Communicate any production issues or delays to the Head of Production manager.
• Determine and establish optimal inventory levels based on demand, lead times and scrap rate. With close collaboration with Demand and Supply Controllers.
• Work closely with Demand and Supply team on forecast and long term strategy.
• Maintain data and any changes required in ERP system.
• Ensure and promote compliance to Company policies and procedures.
• Develop a culture of continuous improvement within our supplier base and internal stakeholders

Qualifications:

• Previous experience in a Production Planning role. Ideally this experience is gained within a FMCG company.
• Excellent communication skills and ability to communicate and present KPI’s to senior leadership team members.
• Advanced knowledge of Microsoft Excel
• Experience with ERP and Scheduling systems is required

Benefits:

• 23 days' holiday + Bank Holidays
• Company Pension scheme
• Company Sick Pay (after qualifying period)
• Cycle to Work scheme available
• Employee rewards and discountsOption to join Health Care Cash Plan
• 24/7 365-day access to Employee Assistance Programme through Health Assured
• Access to on-going learning and development with our online learning platform
• Free onsite parking
• Life Assurance