Product Genius: Elevate Customer Experience

Arnold Clark Group; United Kingdom; On-site; GBP 60,000 - 80,000; Full time

Job summary

An automotive retail company in the UK is seeking a Customer Service Executive to create an outstanding customer experience at their Chery/SEAT branch in Benton. As a Product Genius, you will enhance the customer journey from enquiry to delivery, assist with showroom presentation, and ensure an excellent customer experience. We're looking for a confident communicator with a positive attitude and a full UK driving licence, as well as a desire to progress into car sales. Competitive benefits and training opportunities are provided.

Benefits

33 days holiday allowance

Generous retail discounts

Private healthcare

Access to a GP 24/7

Pension scheme

Maternity and paternity packages

Opportunities for training and progression

Qualifications

• Full UK driving licence is essential.
• Positive attitude towards customer service.
• Eager to progress into car sales.

Responsibilities

• Prepare showroom and cars for the day.
• Assist in showroom presentation and advertising.
• Support Sales department and ensure excellent customer experience.
• Organise test drives for customers.
• Enhance customer journey from enquiry to delivery.

Skills

Confident communicator

Willingness to go the extra mile

Ability to work independently and in a team

Job description

An automotive retail company in the UK is seeking a Customer Service Executive to create an outstanding customer experience at their Chery/SEAT branch in Benton. As a Product Genius, you will enhance the customer journey from enquiry to delivery, assist with showroom presentation, and ensure an excellent customer experience. We're looking for a confident communicator with a positive attitude and a full UK driving licence, as well as a desire to progress into car sales. Competitive benefits and training opportunities are provided.