**Salary circa £36,000 dependent on skills andexperience****Location: Lincoln Office, Lincolnshire** We’re looking for a **Process Improvement Analyst** to join our Customer & Operational Services team. In this pivotal role, you will help shape the future of operational excellence by analysing performance, identifying improvement opportunities, and supporting major change initiatives across a fast paced operational environment. **In this role you will:** Ensure all process changes, analyses, and improvement outputs are fully documented and stored in a structured, accessible way. You’ll help build a central knowledge base of RCA findings, improvement methodologies, and best Proven leadership or specialist experience in process improvement, performance analysis, or operational resilience. qualifications including Lean Six Sigma Black Belt, ProSci Change Management Practitioner status are desirable but not essentialexperience within the UK water industry or other regulated utilities **Benefits aligned to this role** Your benefits will include: Flexible benefits to support your wellbeing and lifestyle We are committed to reflect the diversity of the communities we serve in both our workforce and our supply chain partners to help us to understand and meet the needs of our customers. We are passionate and dedicated to the learning and development of our people, making sure they have the right skills and knowledge to be successful and to help achieve their potential.We want to give everyone equal access to our recruitment process. If you have a disability or long-term condition, including neurodiversity and mental health conditions, we’ll support you throughout your application, and make any adjustments to make sure your disability or long-term condition is not a barrier to recruitment. If you need any support, please get reach out to our team resourcing@anglianwater.co.uk’To apply, you’ll need your up-to-date CV, we also recommend uploading a cover letter – tell us what has made you apply and what skills you can bring to the position. We will be in touch after your application has been reviewed, following the closing date.If you are offered a job with us, you’ll be subject to the relevant employment checks for your role, which could include references, driving licence check, DBS Check as well as your right to work in the UK. More information about how we look after and use your information can be found in our .Become a part of Anglian Water’s future and join us on our journey as we live through our values to build trust, do the right thing, and are always exploring, to bring environmental and social prosperity to the region.