Principal AI-Powered Business Process Consultant

ServiceNow; Staines-upon-Thames; Hybrid; GBP 70,000 - 90,000; Full time

Job summary

A leading technology firm in the UK is looking for a Principal Business Process Consultant (AI Practice). You will support customers in achieving business outcomes through effective consulting and process improvements. This role involves analyzing workflows, integrating AI solutions, and mentoring junior consultants. The ideal candidate should have experience in business process consulting within complex organizations and demonstrate excellent communication and relationship-building skills. The position offers flexible working options, with some travel required within EMEA.

Qualifications

• Significant experience in business process consulting within global organizations.
• Ability to consult and influence in complex situations.
• Experience in integrating AI into work processes.

Responsibilities

• Build long-term customer relationships through consulting.
• Analyze workflows and implement automation.
• Coach and mentor junior team members.

Skills

Experience in leveraging AI

Business process consulting experience

Excellent communication and presentation skills

Experience in analyzing AI-native strategies

Interpersonal skills

Ability to influence in Enterprise Software environment

Job description

A leading technology firm in the UK is looking for a Principal Business Process Consultant (AI Practice). You will support customers in achieving business outcomes through effective consulting and process improvements. This role involves analyzing workflows, integrating AI solutions, and mentoring junior consultants. The ideal candidate should have experience in business process consulting within complex organizations and demonstrate excellent communication and relationship-building skills. The position offers flexible working options, with some travel required within EMEA.