Pricing / Billing Associate

BNY Mellon Capital Markets, LLC; Manchester; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading financial services company in Manchester is looking for a Pricing / Billing Associate. In this role, you will manage fee schedules and billing inquiries, resolve discrepancies, and support internal processes. The ideal candidate should be fluent in English, have strong analytical and interpersonal skills, and hold a Bachelor’s degree in a relevant field.

Qualifications

• Strong command of grammar and vocabulary in English.
• Relevant years of experience in billing.
• Ability to communicate effectively with various audiences.

Responsibilities

• Create and maintain fee schedules and exception pricing requests.
• Provide support to client billing inquiries via email and phone.
• Responsible for monthly reconciliation of internal currency accounts.
• Resolve complex billing discrepancies promptly.
• Prepare monthly reporting of outstanding receivables.

Skills

Fluent in English

Attention to detail

Analytical skills

Interpersonal skills

Time-management skills

Ability to work under pressure

Education

Bachelor’s degree in business, accounting, finance, or related field

Job description

Join to apply for the Pricing / Billing Associate role at BNY

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting‑edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

In this role, you’ll make an impact in the following ways:

• Create, maintain, and execute fee schedules and exception pricing requests on behalf of Relationship Management.
• Provide internal and external support to client billing inquiries via email and phone.
• Responsible for monthly reconciliation of internal currency accounts that accept payments by applying the payment to the corresponding account receivables using the TLM system and other associated processes.
• Provide prompt resolutions to complex billing discrepancies.
• Timely and accurate completion of requests while proactively managing shareholder expectation.
• Demonstrate ownership of the fee schedule process by asking appropriate questions, connecting the dots, and offering value‑added suggestions for how to solve issues and/or better utilize fee flow and the pricing process.
• When required, the analyst will work with Relationship & Product Managers, and internal teams to resolve disputed pricing issues in accordance with Treasury Services Charge and Refund approval processes.
• Support the maintenance of all aspects of the fee flow system, including UAT testing when needed.
• Demonstrate a clear understanding of how products work together by suggesting, creating, and/or utilizing appropriate templates to fulfill requests.
• Timely completion of adjustments while following Treasury Service Charge and Refund approval processes.
• Prepare monthly reporting of outstanding aged account receivables for distribution to the Leadership Team.
• Act as a gatekeeper to protect Treasury Services Revenue.

To be successful in this role, we’re seeking the following:

• Fluent in English, both written and verbal, with a strong command of grammar and vocabulary.
• Excellent attention to detail and analytical skills.
• Strong interpersonal and time‑management skills.
Strong analytic and data background.
• Relevant years of experience in billing.
• Experience in communicating effectively with a variety of audiences and stakeholders.
• Ability to work independently and as part of a team.
• Ability to work under pressure and meet deadlines.
• Pricing & billing related experience.
• Bachelor’s degree in business, accounting, finance, or related field.

BNY is an Equal Employment Opportunity/Affirmative Action Employer – Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.