Premium Service Advisor: Elevate Customer Experience

HGVTraders LTD.; Glasgow; On-site; GBP 29,000 - 34,000; Full time

Job summary

A leading automotive retailer based in Glasgow is seeking a Service Advisor to enhance customer experiences through effective communication and upselling aftersales solutions. The ideal candidate will be dedicated to providing exceptional service while balancing the needs of customers and workshop colleagues. This full-time, temporary position offers a salary of £29,250 per year along with extensive benefits including 33 days annual leave and company pension.

Benefits

33 days annual leave

Company Pension

Cycle-to-work scheme

Internal referral scheme rewards

Qualifications

• Dedicated to providing an incredible service to customers.
• Driven to exceed expectations while meeting KPIs in a fast-paced environment.
• Digitally competent with strong working knowledge of Microsoft Office.

Responsibilities

• Act as the key point of contact for service customers.
• Promote and sell aftersales solutions to enhance vehicle safety.
• Collaborate with technicians to ensure timely repairs.

Skills

Customer service

Sales

Communication

Organization

Digital competency

Job description

A leading automotive retailer based in Glasgow is seeking a Service Advisor to enhance customer experiences through effective communication and upselling aftersales solutions. The ideal candidate will be dedicated to providing exceptional service while balancing the needs of customers and workshop colleagues. This full-time, temporary position offers a salary of £29,250 per year along with extensive benefits including 33 days annual leave and company pension.